Products
Integrations
Integrate with parcelLab
parcelLab collaborates with top eCommerce platforms and apps, empowering you to establish and manage your online business.
Farfetch
Leverage the Farfetch-parcelLab integration to supercharge your boutique's post-purchase journey, offering an unparalleled shopping experience.
CommerceHub
Unlock the full potential of dropshipping and e-commerce with the CommerceHub-parcelLab integration, designed for great customer experiences.
Centiro
Logistics efficiency with the Centiro-parcelLab integration, enhancing shipping analytics, proactive updates, and an embedded tracking experience.
eKomi
Enhance your customer feedback strategy with the eKomi-parcelLab integration, providing verified review links post-delivery.
Salesforce Service Cloud
Elevate your customer service within Salesforce by integrating with parcelLab for real-time order tracking and communication.
TrustedShops
A leading trust platform enhancing customer confidence and transparency between consumers and businesses worldwide.
pL Engage Order
This integration sends critical order information, supporting proactive email updates to customers at every stage of their delivery experience.
pL Promise
Promise is a self-service tool configuring logistics to calculate and display pre-checkout delivery dates, enhancing checkout conversions.
pL Engage Event
Real-time updates through parcelLab keep customers well-informed about their order's status, significantly reducing service inquiries.
Happy Returns
Happy Returns is a software and reverse logistics company that works with retailers to provide box-free, hassle-free product returns.
Tealium
Tealium connects customer data across web, mobile, offline, and IoT so businesses can better connect with their customers and deliver trusted experiences.
Bloomreach
Bloomreach powers marketing automation, product discovery, content management, and conversational shopping experiences.
InxMail
InxMail is an email marketing software platform that enables retailers to produce newsletters, automated mailing campaigns, and transaction emails.
Attentive
Attentive helps retailers unify customer experiences across SMS and email with a mobile first approach that boosts engagement and drives revenue.
Vonage
Vonage is a cloud communications platform that makes communications more flexible, intelligent, and personal for retailer.
Interested in partnering with parcelLab?
Become a PartnerTrusted by world leading companies
We believe that the customer experience should be from the FARFETCH brand. One of the challenges of FARFETCH’s pioneering business model, combined with an intricate fulfillment chain, is being able to communicate this complexity to our customers. Therefore it’s important to have the FARFETCH brand in front of our customers, which parcelLab enables us to do.
Stuart Hill
SVP of Logistics
Learn More About parcelLab Suites
Convert
Provide a predictive delivery date that increases conversions, reduces uncertainty, and improves customer satisfaction.
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Engage
Enhance your post-purchase journey with personalized communications that keep customers informed every step of the way.
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Retain
Turn potential customer dissatisfaction into an opportunity for revenue retention by digitizing your returns process.
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