Ensure active parcelLab and Klaviyo accounts.
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Klaviyo
Klaviyo is a growth-oriented email marketing platform designed for e-commerce businesses, offering data-driven solutions for e-commerce.
Transform Customer Engagement with Klaviyo & parcelLab
Integrating Klaviyo with parcelLab centralizes order-tracking communications, offering brands a unified platform for email and SMS notifications. This synergy enhances message relevancy with real-time updates, boosting transparency and elevating the customer experience.
Why Integrate with Klaviyo?
By integrating with Klaviyo, enhance your delivery communications through timely updates, create personalized marketing campaigns, and manage split shipments effortlessly, significantly improving the overall customer experience. Key benefits:
- Trigger timely email & SMS notifications
- Segment campaigns for targeted outreach
- Efficiently handle split shipments
pL Engage
Marketing Automation
Email Service Provider (ESP)
Centralize Email & SMS Notifications
Automate shipping notifications by syncing parcelLab with Klaviyo, unifying email and SMS alerts. Streamline communication channels for efficiency and improved customer service.
- Unified email/SMS notification system
- Automated, real-time shipping updates
- Efficient communication channel management
Targeted Campaign Segmentation
Leverage Klaviyo’s segmentation capabilities through parcelLab to deliver targeted and personalized email campaigns, improving customer engagement and satisfaction with every shipment.
- Personalized, targeted email campaigns
- Improved customer engagement
- Enhanced campaign personalization
Optimize Split Shipment Communications
Manage complex split shipments with ease. Utilize Klaviyo to send comprehensive notifications, keeping customers informed and satisfied with clear, concise, and timely information.
- Clear split shipment notifications
- Improved customer information
- Timely and concise communication
Seamless Klaviyo-ParcelLab Integration Guide
Connect Klaviyo with parcelLab to unify your post-purchase messaging effortlessly. Streamline communications and enhance customer experiences with just a few steps.
Step 1
Step 2
Set up outbound/returns comms through parcelLab.
Step 3
Provide parcelLab with your Klaviyo public API key.
Step 4
Utilize parcelLab trigger events to create Klaviyo flows.
Step 5
Configure flows using metrics for targeted emails/SMS.
Step 6
Apply segments for personalized customer communications.
Step 7
Implement conditional splits for tailored content delivery.
And that's it! Once you've completed these steps, parcelLab will begin seamlessly integrating your Klaviyo data, streamlining your communication flows and elevating your customer engagement.
Resources
Integration instruction
Klaviyo help center
