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UK consumers hit hardest by supply chain crisis

UK consumers hit hardest by supply chain crisis

Shoppers in this country are suffering far worse delivery experiences than those in France, Germany, and the US, according to new data from operations experience management platform parcelLab.

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Financial Times

2021

Global supply crunch expected to hit UK harder

Pandemic Supply Chain Challenges And Early Shopping Are Likely To Blame

Your customers will blame you if the supply chain crumbles this Black Friday

Your customers will blame you if the supply chain crumbles this Black Friday

A global supply chain crisis threatens to take the shine off black friday

British retailers fear Global supply crunch to hit UK harder this year

Supply chain crisis: no Christmas presents this year?

Supply chain crisis with both Brexit and COVID: no Christmas presents this year?

Half of U.S. Consumers Plan to Finish Their 2021 Holiday Shopping Before Cyber Monday

Half of U.S. Consumers Plan to Finish Their 2021 Holiday Shopping Before Cyber Monday

ParcelLab Nets $112 Million Series C, Hopes To Disrupt U.S. E-Comm Logistics Nina Wolpow

ParcelLab Nets $112 Million Series C, Hopes To Disrupt U.S. E-Comm Logistics

Final-mile fulfillment startup parcelLab closes $112M Series C funding led by Insight Partners

Final-mile fulfillment startup parcelLab closes $112M Series C funding led by Insight Partners

Success Story: Farfetch Streamlines the Post-Purchase Order Tracking Experience

Success Story: Farfetch Streamlines the Post-Purchase Order Tracking Experience

Do We Need To Change Our Parcel Delivery Habits To Help Save The Planet?

Do We Need To Change Our Parcel Delivery Habits To Help Save The Planet?

FT 1000: the fifth annual list of Europe’s fastest-growing companies

parcelLab ranked 22nd fastest-growing German company and 75th in Europe

Internet Retailing How Hotel Chocolat is using delivery information to improve the customer experience

How Hotel Chocolat is using delivery information to improve the customer experience

German tech startups and scaleups to watch in 2021

parcelLab featured in German tech startups and scaleups to watch in 2021 list

The Retail Bulletin parcelLab Study: The state of UK retail in 2021

Retail Bulletin featured our Study: The state of UK retail
in 2021

Shipping Communications Are a Marketing Gold Mine – Why Aren’t Brands Using Them?

Shipping Communications Are a Marketing Gold Mine – Why Aren’t Brands Using Them?

NEWS Report reveals failure across DTC brands to deliver on sustainability promises

Report reveals failure across DTC brands to deliver on sustainability promises

Customer experience holds the key to generating consumer loyalty and trust

Customer experience holds the key to generating consumer loyalty and trust

The Retail Bulletin Q&A: Julian Krenge, Founder and CTO , parcelLab

Q&A Interview with Julian Krenge, Founder and CTO of parcelLab

Fribre2Fashion UK fashion brands offering flexible services to boost sales: Report

UK fashion brands offering flexible services to boost sales: Report

Retail Times UK health & beauty brands’ post-purchase CX in need of a digital makeover, research by parcelLab reveals

UK health & beauty brands’ post-purchase CX in need of a digital makeover

Retail Systems Press Top online retailers are failing on returns

Retailers are failing to build customer experience into online returns

2020

Tobias Buxhoidt Tells Us How parcelLab is Helping Companies Implement or Expand their Customer Experience and Retention Strategies

How parcelLab is helping companies expand their Customer Experience

Modern Retail Press 6 TIPS FOR REDUCING WISMO

WISMO (where is my order?) enquiries are one of the biggest pain points for retailers

Internet Retailing Press how to create loyal customers beyond the checkout

Clickmas is coming: how to create loyal customers beyond the checkout

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