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parcelLab in the media

ParcelLab Nets $112 Million Series C, Hopes To Disrupt U.S. E-Comm Logistics
ParcelLab’s intense focus on its customers’ customer retention is what differentiates it from other outfits in the post-sale space. It sees every step in the delivery process, straight through to ...
How Hotel Chocolat is using delivery information to improve the customer experience
Hotel Chocolat is providing more information about deliveries as it looks to improve its shoppers’ online experience
Report reveals failure across DTC brands to deliver on sustainability promises
Last week’s IPCC report on the ‘code red emergency’ facing humanity set the fashion and retail industry ablaze after revealing its poor environmental credentials. The new data published shows a ...
The best football ads ever... as chosen by the industry
Football fans across Europe have been patiently waiting for the return of Euro 2020, and brands, sponsors and broadcasters have been doing everything to hype up viewers. You can view the best ads ...
ParcelLab takes in $112M | PitchBook
Ecommerce startup ParcelLab has raised a $112 million Series C led by Insight Partners, with participation from Endeit Capital, Capnamic Ventures and Coparion. The Germany-based company works with...
UK fashion brands offering flexible services to boost sales: Report
UK fashion brands are focusing on value-add delivery services and post-purchase experiences to boost their sales, protect margins and encourage customer loyalty, according...
UK health & beauty brands’ post-purchase CX in need of a digital makeover, research by ...
While UK health & beauty retailers have vastly improved their e-commerce offerings during lockdown, their post-purchase customer experience (CX) lags behind that of other retail sectors, the ...
FT 1000: the fifth annual list of Europe’s fastest-growing companies
Green energy supplier takes top spot and London remains the city with the most high-growth businesses
German startups to watch in 2021 | Sifted
Germany is one of Europe’s leading startup powerhouses, attracting $5.4bn in venture capital funding in 2020, more than double four years ago.
Top online retailers are failing on returns
Retailers are “failing” to build customer experience into online returns and risk losing future sales due to communication “black-holes” and a “lack of choice” in the returns process, ...
GUEST COMMENT Clickmas is coming: how to create loyal customers beyond the checkout
It’s the most wonderful time of the year and certainly one of the most competitive in retail. But as we enter the last period of a tumultuous year steeped in uncertainty from one day to the next, ...
Creating experiences customers expect, deserve and appreciate - Raconteur
With future high street footfall predicted to be 50 per cent lower than before the coronavirus pandemic, fashion brands are shifting focus to where their customers are: online
6 Tips for Reducing WISMO | Modern Retail
WISMO stands for 'where is my order?' and is one of the most commonly asked questions that consumers ask retailers online...
NewsBreak: Local News & Breaking News - Find out what’s happening in your neighborhood and ...
Trusted by 20M users and growing - the best local & breaking news source in the US, featuring local weather, alerts, deals, events and more.
Returning online orders can cost consumers $10 or more
54% of retailers did not send a notification upon receipt of the returned parcel. 64% did not communicate when customers would get a refund.
Tobias Buxhoidt Tells Us How parcelLab is Helping Companies Implement or Expand their Customer ...
First of all, how are you and your family doing in these COVID-19 times?  Tobias Buxhoidt: Overall, we are quite well and feel lucky to be healthy and happy at home. We just had a newborn, so it is ...
Daily Crunch: As tech stocks lose their luster, SPACs are on the rise
To get a roundup of TechCrunch’s biggest and most important stories delivered to your inbox every day at 3 p.m. PDT, subscribe here. From our perch, it’s fascinating to watch the exit market for ...
UK’s leading DTC retail brands fail to deliver when it comes to the customer check out experience
Despite sustainability issues sitting at the heart of many consumers minds now, especially given the growth in online shopping habits, a new report has revealed that the UK’s top direct to consumer ...
Technology industry cross border venture financing deals in Europe - May 2021
Top five technology industry cross border venture financing deals in Europe in May 2021, according to GlobalData
What Is Fashion Retail’s Recovery Plan? - IMRG
Many retailers at Fashion Connect referenced the increased power of their digital offering compared to the start of last year, but shifting to digital alone wasn’t enough to spark a wide sales ...