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parcelLab in the media

ParcelLab Nets $112 Million Series C, Hopes To Disrupt U.S. E-Comm Logistics
ParcelLab’s intense focus on its customers’ customer retention is what differentiates it from other outfits in the post-sale space. It sees every step in the delivery process, straight through to ...
Final-mile fulfillment startup parcelLab closes $112M Series C funding led by Insight Partners – ...
Munich-based parcelLab, which offers a final-mile fulfillment service for online retailers, has closed a $112 million (GB£80 million) Series C funding round led by the U.S. VC/PE firm Insight ...
UK health & beauty brands’ post-purchase CX in need of a digital makeover, research by ...
While UK health & beauty retailers have vastly improved their e-commerce offerings during lockdown, their post-purchase customer experience (CX) lags behind that of other retail sectors, the ...
How MOO Grew Great Fulfillment Experiences for Everyone
We connected with MOO's director of customer experience to learn how it improved visibility into its fulfillment, and why digital CX needs to extend beyond a retailer’s e-commerce platform and ...
parcelLab debuts in FT1000: Europe’s Fastest Growing Companies
parcelLab, global Operations Experience leader, has been named by the Financial Times as one of Europe’s Fastest Growing Companies. Headquartered in Munich and with offices in London, Paris and New ...
A lack of one-click convenience and quick-pay options at the check-out is costing retailers ...
Poor checkout experiences, including a lack of one-click or quick payment options, risks losing retailers vital online conversions, data shows.
Retailers Know Returns Are Critical – So Why Are They Charging Fees and Not Updating Consumers?
A new report from parcelLab finds nearly half of retailers charge shoppers to return product.
German startups to watch in 2021 | Sifted
Germany is one of Europe’s leading startup powerhouses, attracting $5.4bn in venture capital funding in 2020, more than double four years ago.
Creating experiences customers expect, deserve and appreciate - Raconteur
With future high street footfall predicted to be 50 per cent lower than before the coronavirus pandemic, fashion brands are shifting focus to where their customers are: online