Returns are more than just a back-end process – they’re a pivotal part of the customer journey!

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We support more than 288 carriers worldwide

parcelLab collaborates with top eCommerce platforms and apps, empowering you to establish and manage your online business.

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engage Engage

Enhance your post-purchase journey with personalized communications that keep customers informed every step of the way.

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parcellab convert Convert

Provide a predictive delivery date that increases conversions, reduces uncertainty, and improves customer satisfaction.

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retain Retain

Turn potential customer dissatisfaction into an opportunity for revenue retention by digitizing your returns process.

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Trusted by world leading companies

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Learn how you can accelerate and improve your post-purchase process

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