Returns are more than just a back-end process – they’re a pivotal part of the customer journey!

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Tealium

Tealium connects customer data across web, mobile, offline, and IoT so businesses can better connect with their customers and deliver trusted experiences.

Integrate Tealium with parcelLab for better personalization

What is this Integration Used for?

By integrating Tealium with parcelLab, retailers can provide their customers with a personalized post-purchase experience from end-to-end. Use customer data collected from Tealium to tailor communications and order tracking pages in parcelLab so you can engage and retain customers.

engage pL Engage
pL Retain
Marketing Automation
Customer Data Platform (CDP)
Increase conversions with personalized recommendations with Tealium and parcelLab

Create Personalized Journeys with Tealium and parcelLab

With Tealium’s Customer Data Platform integration, retailers can enrich customer profiles in parcelLab for tailored communications and tracking pages. Brands can create truly memorable experiences by adding specialized touches for unique customer journeys.

  • Personalized recommendations: Leverage customer data to provide personalized recommendations in post-purchase and returns communications.
  • Promote marketing campaigns: Boost customer engagement and conversions by promoting marketing campaigns throughout the post-purchase journey.
  • Create tailored banners: Utilize parcelLab’s Campaign Manager to add banners to communications and tracking pages that are tailored to specific customer segments.
Accelerate repeat purchases with tailored banners from Tealium and parcelLab

Resources

Tealium logo Tealium Product Overview

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Tealium logo Tealium Help Center

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Transform Your Post-Purchase Experience

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