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Attentive

Attentive helps retailers unify customer experiences across SMS and email with a mobile first approach that boosts engagement and drives revenue.

Easily integrate Attentive with parcelLab for post-purchase communications

What is this Integration Used for?

By integrating with Attentive, you can proactively update customers about their orders every step of the way. Meet your customers where they are to deliver a unified customer experience with a mobile-first approach to post-purchase communications.

pL Engage
SMS
Marketing Automation
Proactive SMS and email notifications with Attentive and parcelLab

Attentive <> parcelLab Integration Overview

Enhance your post-purchase communications with parcelLab and Attentive. Together, our platforms empower retailers to decrease WISMO inquiries and fuel repeat purchases. Uplevel the way you communicate with customers post-purchase by:

  • Sending timely email and SMS updates: Increase customer touchpoints by leveraging parcelLab’s tracking information to actively inform customers of their order status.
  • Segmenting and creating journeys based on customer characteristics: Leverage your communications and tracking page to promote the content your customers want to see to accelerate repeat purchases.
  • Sending customers to personalized tracking pages: Drive traffic back to your site and increase conversions by linking to tracking pages in your SMS messages.
Leverage parcelLab's tracking information for SMS communications in Attentive.

Resources

Attentive logo Attentive Product Overview

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Attentive logo Attentive Help Center

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Transform Your Post-Purchase Experience

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