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Data protection according to EU-GDPR

At parcelLab, we protect your data like it’s our own

The protection of your customer data is very important to us. Therefore we are open and transparent about our data protection policy.

Data Protection Officer

Data Protection Officer

Our Data Protection Officer is ePrivacy GmbH, and all employees are well-trained in GDPR Article 32(4).

Contact ePrivacy

Data encryption

Data encryption

Data transmission and storage are securely encrypted for maximum protection.

Server in Germany

Server in Germany

The cloud contract specifies that data won’t be moved to different servers or regions.

Security & Privacy Features

Everyone at parcelLab is committed to protecting our customers.The promises below have been part of our goals from day one.

Physical Security

Physical Security

Our services rely on AWS with robust data center security and environmental controls.

Encryption

Encryption

Critical data is encrypted at rest and during transit on both external and internal networks.

Data Usage

Data Usage

We never use or access your data for advertising purposes.

Data Security

Data Security

We ensure 100% data security with double-layer protection: encrypted and password-protected databases.

Integrated Services

Integrated Services

We use OAuth2 for secure authorization, avoiding the storage of usernames or passwords for other SaaS services.

Privacy & Safety Features

Privacy & Safety Features

Adjust the privacy settings of our features and tools to easily meet all your needs.

Data Privacy

Data Privacy

We respect your account’s privacy, using customer data only for our service with your permission.

Data Recovery

Data Recovery

Your data regularly gets backed up to provide a 24-hour RTO and RPO.

Data Ownership

Data Ownership

Your data is entirely yours. Personal data is auto-deleted after 90 days, and we won’t remove your data without your knowledge.

Status Transparency

We continuously monitor our uptime and make our system status publicly available.

View our platform status