Data protection according to EU-GDPR

At parcelLab, we protect your data like it’s our own

The protection of your customer data is very important to us. Therefore we are open and transparent about our data protection policy.

Data Protection Officer

Data Protection Officer

Our DP officer is ePrivacy GmbH. All employees are clearly trained in data protection Art. 32 Para. 4 GDPR.

Contact ePrivacy

Data encryption

Data encryption

Our DP officer is ePrivacy GmbH. All employees are clearly trained in data protection Art. 32 Para. 4 GDPR.
Contact ePrivacy

Server in Germany

Server in Germany

The contractual agreement with the cloud infrastructure stipulates that the data itself will not be transferred to other server locations or regions.

Security & Privacy Features

Everyone at parcelLab is committed to protecting our customers.The promises below have been part of our goals from day one.

Physical Security

Physical Security

Our services are hosted on AWS who provides robust, physical data center security and environmental controls.

Encryption

Encryption

Important and sensitive data is encrypted both at rest and in transit over external and internal facing networks.

Data Usage

Data Usage

We never use or access your data for advertising purposes.

Data Security

Data Security

Two levels of security ensure that all your data is 100% secure. We host your data in a encrypted and password-protected database.

Integrated Services

Integrated Services

We use OAuth2 to securely authorize other SaaS services and do not store username or password for those services.

Privacy & Safety Features

Privacy & Safety Features

Adjust the privacy settings of our features and tools to easily meet all your needs.

Data Privacy

Data Privacy

We only use your customers data to provide our service; we don’t look into your account without your permission.

Data Recovery

Data Recovery

Your data regularly gets backed up to provide a 24-hour RTO and RPO.

Data Ownership

Data Ownership

Your data belongs to you. 100%. All personal data is automatically deleted after 90 days. We will never delete the data in your account without your knowledge.

Status Transparency

We continuously monitor our uptime and make our system status publicly available.

View our platform status