Data protection according to EU-GDPR
At parcelLab, we protect your data like it’s our own
The protection of your customer data is very important to us. Therefore we are open and transparent about our data protection policy.
Data Protection Officer
Our DP officer is ePrivacy GmbH. All employees are clearly trained in data protection Art. 32 Para. 4 GDPR.
Data encryption
Our DP officer is ePrivacy GmbH. All employees are clearly trained in data protection Art. 32 Para. 4 GDPR.
Contact ePrivacy
Server in Germany
The contractual agreement with the cloud infrastructure stipulates that the data itself will not be transferred to other server locations or regions.
Security & Privacy Features
Everyone at parcelLab is committed to protecting our customers.The promises below have been part of our goals from day one.
Physical Security
Our services are hosted on AWS who provides robust, physical data center security and environmental controls.
Encryption
Important and sensitive data is encrypted both at rest and in transit over external and internal facing networks.
Data Usage
We never use or access your data for advertising purposes.
Data Security
Two levels of security ensure that all your data is 100% secure. We host your data in a encrypted and password-protected database.
Integrated Services
We use OAuth2 to securely authorize other SaaS services and do not store username or password for those services.
Privacy & Safety Features
Adjust the privacy settings of our features and tools to easily meet all your needs.
Data Privacy
We only use your customers data to provide our service; we don’t look into your account without your permission.
Data Recovery
Your data regularly gets backed up to provide a 24-hour RTO and RPO.
Data Ownership
Your data belongs to you. 100%. All personal data is automatically deleted after 90 days. We will never delete the data in your account without your knowledge.
Status Transparency
We continuously monitor our uptime and make our system status publicly available.
View our platform status
