G2 announces parcelLab as global leader across 3 categories in summer 2024 report

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We Bring People and Brands Closer Together

parcelLab actively manages the post-purchase experience across 175 countries and tracks shipping data from more than 350+ carriers worldwide.


Customers Worldwide


Employees Around
the Globe

$112 million

in Series C Funding

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About Us

parcelLab is the only truly global enterprise post-purchase software provider, enabling brands to increase top-line revenue, decrease operational costs, and optimize customer experience in an unprecedented way.

Our award-winning post-purchase platform empowers brands to transform mundane operational touchpoints into the most differentiated and personalized experiences, creating unique moments of pure joy for their customers.

Trusted by leading brands including IKEA, Chico’s, H&M, and Yeti, we actively manage the post-purchase experience across 175 countries and track shipping data from more than 350 carriers worldwide–bringing people and brands closer together.

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The parcelLab Difference


We empower brands to personalize all post-purchase interactions and stand out.

Fast Implementation

Our experts ensure a smooth launch in 90 days or less.

Better Support

Our team is known for its responsiveness and expertise in best practices.

Our Vision

Create frictionless e-commerce experiences for every customer, every time.

We want to enrich the lives of customers, enabling brands to build connections & develop personalized journeys through the entire buying experience.

Our culture principles

Our people

It might be a cliché, but our global team of 150+ truly is our greatest asset.


We are an ambitious, talented bunch, and we’re always on the lookout for more superstars to join us.

Want to Join Us?

Join our talented team and embark on an exciting journey with a digital-first company spanning North America and EMEA. We're actively seeking top talent to contribute to our success story.

Join the team

Proud to Be Chosen By Our Investors

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Learn how you can accelerate and improve your post-purchase process.

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