Keep customers proactively informed during delivery and returns
No compromises on customer experience. Reduce service costs.
New from parcelLab: Returns Management like it's 2022
Empower agents with access to order, tracking, and communication
Display order delivery estimates on product and checkout pages
Analyze and compare order to door to return logistics performance
Bring style to your post-purchase experience
Freshen up your post-purchase experience
Make your post-purchase experience easy, fun and stress-free
Electrify your post-purchase experience
Carefully craft a luxurious post-purchase experience
Exceed your business buyers’ B2C expectations
Ending the experience gap in global delivery
Gain control of your end-to-end customer journey
Manage customer expectations as well as possible
Personalise your delivery notifications to build loyalty
OX FEST'22
Bring people and brands closer togetherthrough a stellar post-purchase experience!
Find documentation on key features and integrations
Lanzarote '22
parcelLab Company Offsite
Find the latest press releases from the team at parcelLab.
parcelLab will enable New Look to provide direct and personalised communications to online customers …
NEW YORK, USA, JANUARY 24, 2022: When it comes to online returns, different age groups have varying levels of tolerance and …
Munich, January 12, 2022 - The delivery speed in German online retail is continuously decreasing and reached its absolute low in …
Urb-it, a rapidly growing sustainable logistics platform, is pleased to announce it has entered into a strategic partnership with parcelLab, a …
Munich, May 11, 2021. parcelLab, the leading platform for operations experience management, has secured a Series C funding round of $112 …
parcelLab has been named among the top 40 retail tech start-ups operating globally in Retail Week World RetailCongress’ (RWRC) second …
London, 21st October - 99% of the UK’s top 100 fashion retailers are failing to provide customers with a personalised post-checkout …
