Targeted timing yields a +365% increase in ratings
Their high-quality clothing, underwear and home textiles made from natural fibers are available in their stores, outlets and online shop. Hessnatur understands the value of a good reputation. Particularly for online shoppers who cannot interact with the product themselves, the brand needs to install confidence that their products and services are good quality. Product descriptions and photos are important, but reviews and testimonials are more influential. Knowing and understanding this Hessnatur aimed to increase the amount and quality of the customer reviews they receive.