You are the best. Deliver it.

Take full control of your post-checkout customer experience.

See our clients

Trusted by 450+ brands worldwide

Close the CX gap post-checkout

Own every touchpoint of your customer journey to control the experience.

Excel at customer experience

Drive value by supporting and engaging with customers post-checkout.

90%
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Repurchasing Rate

55%
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Customer satisfaction

25%
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Reduce support enquiries

Enabled by our data intelligence platform

Turn data complexity into engaging experiences.

1m+

daily transactions

monitored for 120 carriers

15m+

customer touchpoints

generated in 32 languages

7bn+

customer interactions

analysed in 48 countries

Learn more about integration

We love supply chain complexity, so you don’t need to.

No code, no hassle for you. Build on our existing integrations and let the parcelLab team do the work.

Learn from the best – our customers

See how our fully customizable platform for enterprise retailers creates customer experiences, exactly tailored to your requirements.