Do you deliver happiness?

We enable perfect communication between shops and customers during shipment.

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Shipping Is more than delivery

parcelLab makes your shipping process smart, emotional and personalized.

Shipping notifications

Communicate directly with your customers rather than entrusting this to UPS, FedEx & Co.

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Track & trace page

With your custom track & trace page, up to 75% of your customers will return to your shop

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Proactive shipping notifications

Tell your customers what they really want to know

With parcelLab you guide your customers through the entire shipping process. Communicate shipping problems at an early stage and turn one-time buyers into loyal customers.

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Great news! Your order will arrive tomorrow at 2 PM 😍

Unfortunately the delivery driver missed you 😥 But you can pick up your order until 8 PM at the ParcelStore Munich 👍

Have fun with your order. We would really appreciate a positive shop rating 😊

Custom track & trace page

Bring your customers back into your shop

With your custom, in-shop track & trace page, you create a personalized shopping experience. Utilize this valuable traffic rather than entrusting it to your logistics partner.

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Easy integration in three steps

No code, no hassle. parcelLab can easily be integrated into any shop

1. Set up BCC email

Simply BCC parcelLab on every shipping confirmation. We fetch all the data ourselves.

2. Marketing Campaigns

Engage with coupons, promos, product feeds and review requests. We take care of every email.

3. Done

That's it! Enjoy happy customers and increased sales.

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Meet successful parcelLab customers

More than 350 shops trust parcelLab. Together we create outstanding shopping experiences every day.
UK E-Commerce Shipping Study 2019
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