The returns portal
that builds itself.
Your full post-purchase experience from order to returns, built and managed by your AI teammate.
You: Build a returns portal that looks like our store and offers an exchange first.
Copilot: I'll use your brand, return policy and product feed to set it up. You review every step before it goes live.
Copilot: I'll use your brand, return policy and product feed to set it up.
Draft ready for your review- Brand and layout
- Exchange options
- Return reasons
Everything from checkout to return
On your brand, with Copilot at every step.
Checkout conversion
Delivery and fit answers before checkout.
Order tracking
Delivery dates and updates on your own brand.
Returns & claims
Returns that end in an exchange, not a refund.
parcelLab Copilot builds and runs all of it. Or plug in your own AI
CX teams on working with Copilot
Caraway and 32 Degrees on how they use Copilot, in about a minute each.
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Your story next
See what Copilot can take off your team’s plate.
Solutions that grow customer lifetime value
From delivery to returns, see how parcelLab reduces costs and unlocks new revenue streams.
Top-rated and secure
News, research and releases
Discover your PPX maturity
See how your post-purchase experience compares and what it takes to level up.














