UK Operations Experience holiday season report 2021

Find out how to anticipate customer expectations with proactive communications during the holiday season in the United Kingdom.

Download the report to learn:

  • How to manage customer expectations with proactive communication throughout the busy holiday shopping season
  • How to add personalisation to customer touch points during the peak season, and how it helps build trust in your brand
  • What Operations Experience Management is and how it can keep you connected to your customers during the Golden Quarter