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Shopware
Shopware is an e-commerce platform for customizable online shops, providing tools for personalized shopping experiences.
Benefits of Connecting Shopware with parcelLab
Integrating Shopware with parcelLab enriches your online store with a seamless post-purchase journey, offering customers real-time delivery updates within a fully branded environment. This powerful integration enhances transparency, boosts customer satisfaction, and strengthens brand loyalty.
Why Integrate Shopware with parcelLab
Enhance your e-commerce with Shopware and parcelLab integration. This combination provides a seamless, brand-aligned tracking experience, automated communication for increased sales, and a detailed dashboard for customer service efficiency. Key Benefits:
- Customizable tracking for brand consistency
- Automated email & SMS to boost sales
- Shipment dashboard for improved customer support
pL Engage
pL Retain
Order Management
Revamp Your Order Status Page
Elevate your tracking interface to a powerful sales platform, enriched with bespoke branding, engaging social content, and tailored product suggestions. Achieve this transformation effortlessly, requiring no coding skills.
- Direct integration with 350+ carriers for comprehensive tracking
- Effortless inclusion of social media feeds and product links
- Boosting sales with targeted product recommendations on the tracking page
Drive Sales with Notifications
Utilize parcelLab to craft unique email and SMS campaigns tailored to various stages of the delivery process. By syncing with Shopware, you can send customized messages that resonate with your audience, driving both engagement and revenue growth.
- Custom triggers for key shipping updates
- Engaging, personalized campaign creation
- Product recommendations for up- and cross-selling
Optimize Support with Unified Tracking
Elevate your customer service game by consolidating order tracking within a single, accessible dashboard. Facilitate easier shipment tracking and leverage integration with platforms like Zendesk to deliver prompt, effective responses.
- One-stop order tracking dashboard
- Efficient search by status, carrier, and details
- Easy integration with support platforms
Seamless Shopware-parcelLab Integration for Order Tracking
Quickly embed parcelLab’s Order Status page in your Shopware store for real-time updates and a branded tracking experience. This guide, available in German 🇩🇪, streamlines setup.
Step 1
Step 2
To create a new page:
- Navigate to the Einstellungen tab.
- Name your page (e.g., “Sendungsverfolgung”), check Aktiv and Landingpage, assign a URL, and save.
Step 3
Edit your new page by clicking the pen icon.
Step 4
Insert the parcelLab tracking HTML code in the Code Element window.
Step 5
In Globale Element-Einstellungen, input parcelLab-style into CSS Klasse field.
Step 6
Save your changes.
Now, your Shopware setup is ready, offering an immersive, scroll-bar-free tracking page to enhance customer satisfaction.
Resources
Integration instruction
Shopware help center
