Returns are more than just a back-end process – they’re a pivotal part of the customer journey!

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Webinars

Peak Season Prep: Slash Returns Before the Rush

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Elevate Webinar Series

Webinar Replay - Peak Season Prep: Slash Returns Before the Rush

According to the National Retail Federation (NRF), returns cost US retailers over $100 billion annually. With peak season approaching, returns are expected to skyrocket.

Listen to parcelLab’s Larry Thoma and a panel of industry rockstars from HexClad, ARMRA, Order Protection, and ReturnBear as they dissect the daily challenges retailers face with ecommerce returns and how they can gear up for the holiday rush.

This webinar is designed to help you turn peak season returns into a competitive advantage.

Learn more about:

  • Specific Challenges and Solutions: From gifting items to non-returnable and perishable products, our experts will address the unique challenges faced by different retail segments.
  • Cost-Effective Strategies: Learn about shipping insurance, consolidated returns, and effective customer engagement and empowerment to minimize costs and improve operational efficiency.
  • Maximizing Revenue Opportunities: Understand how to leverage returns as a revenue opportunity, with the potential for three times more repeat purchases and an average 60% higher order value from returns journey customers.

Complete the form to access the recording