[Upcoming Webinar] The AI Advantage: Transforming Your Customer Experiences & Boosting Customer Satisfaction

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Webinar

Harnessing the power of post-purchase experiences to drive customer retention and revenue

At this session parcelLab's CTO and Co-Founder, Julian Krenge, and Dimple Rao, VP of Digital Product Management & Experience Design from Chico’s FAS, review the must-have touchpoints for brands to achieve a seamless customer journey.

As acquisition costs rise, and customer purse strings tighten, retailers must look to new avenues for revenue. Retaining customers through a robust post-purchase experience is a key factor in achieving and maintaining sustainable growth. Through proactive communications, branded tracking pages, and digital returns portals, retailers can earn customer loyalty and carry their curated in-store experiences to their webshops. parcelLab’s CTO and Co-Founder, Julian Krenge, and Dimple Rao, VP of Digital Product Management & Experience Design from Chico’s FAS, will review the must-have touchpoints for brands to achieve a seamless customer journey.

Speakers

Marketing_Communications_Manager
Dimple Rao VP of Digital Product Management & Experience Design Chico's
Julian_Krenge_Founder
Julian Krenge Founder & CTO parcelLab

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