What we deliver

While simplifying self-service returns for customers, retailers can also

From return to reconversion – effortless, automated, and built for retention

0 %

Fewer open service tickets

0 min

Average reduced call handling time

0 %

Fewer WISMO calls

Key capabilities

Customer return portal with reasoning and exchange and store credit options

Empower customers with a policy-driven, self-service returns experience 

KEY FEATURES:

Display store credit and exchange options during a return to recover revenue

Maximize retention and revenue recovery through smart incentives

KEY FEATURES:

Gain insights into your most return items to optimize operations

Optimize return operations with automation and insights

KEY FEATURES:

Branded, personalized return communications

KEY FEATURES:

Trigger automated responses based on different return scenarios

Build trigger-based automated responses 

KEY FEATURES:

Why users love parcelLab

Your questions, answered

Learn more

Learn more