Enhance delivery experience

Seize control of your delivery experience

Are you losing customers after checkout?

The customer journey doesn’t stop at checkout. Make delivery seamless and turn the post-purchase experience into your biggest advantage.

Every delivery is an opportunity to engage customers, build trust and reinforce your brand

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Fewer WISMO inquiries

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Higher customer retention

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Increase in repeat orders

With parcelLab, you can

View shipping info and customer communications in one place

Track and communicate

KEY FEATURES:

Bose order tracking page with split shipments

Set up a branded tracking portal

KEY FEATURES:

Personalized order tracking notification with recommendations

Create personalized journeys

KEY FEATURES:

How to run targeted campaigns - from creation to segmentation.

Run targeted campaigns

KEY FEATURES:

AI-powered delivery delay notifications

Predict delivery delays

KEY FEATURES:

Streamline claims management

KEY FEATURES:

Easily view and filter customer inquiries in one platform

Resolve customer inquiries

KEY FEATURES:

Built for retail teams that care about the post-purchase experience

Why users love parcelLab

Your questions, answered

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