AI Agents, purpose-built for retail

PPX configurations

Customer touchpoints

Service tickets

Countries served

Languages

Unlock the power of parcelLab’s AI Agents

parcelLab AI agents include assistive and autonomous agents

We’re the only platform for building powerful PPX agents

A single hub for complete control

Features that drive post-purchase excellence with AI

One dashboard, total control

Automation control

Configurable workflows

Trigger & condition set up

Automated decision path

Unified analytics

Continuous learning

Seamless integrations

Open AI & webhooks

Enterprise-grade infrastructure

Compliance & data protection