More than 350 shops trust parcelLab

Together we create outstanding shopping experiences every day

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Customer Success Stories

Don't listen to us! This is what our clients say about us:

Up to 5% less returns at Weltbild

10x ROI on external sales at MARC O'POLO

356% more and 17% better customer reviews at hessnatur

Happy customers and 24% fewer customer service inquiries at Chal-Tec

Over 75% of Fashionette's shoppers return with tailored shipping notifications

19% more revenue thanks to personalised shipping notifiactions at 11teamsports

More than twice as many customer reviews and 13 percent more visitors

Turn one-time buyers into loyal customers!

Boost your customer experience with the market leader for intelligent shipping communication. Start your free trial!

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Christian Schab Head of E-Commerce, 11teamsports

Our partnership with parcelLab has given us many advantages. Our customers now receive all post-purchase messages directly from us, in our corporate identity and the Track & Trace page on our site has created some very valuable traffic

Additional customers

From food to fashion, furniture and bicycles. Online shops all over the world trust parcelLab on the subject of customer experience during the shipping process.