SUCCESS STORIES
MOO
Achieved complete control of customer communication
Farfetch
More control of their
end-to-end customer journey
Lidl
Increased basket size and customer retention
Berlins Brand Group
Reduced customer inquiries by 24%
Fashionette
Drives 75% of customers
back to its site
Granit
15% drop in inquiry emails and a 20% decrease in calls
MediaMarktSaturn
Increased sales and brand interactions
Bergzeit
customer communication with 21.5% fewer inquiries
hessnatur
Increased customer reviews by 365%
Weltbild
Reduced returns and generated ROI on day one
Peter Hahn
73% rated communication with ”Very good”
11teamsports
Increased revenue by 19% and boosted repurchase rate
