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11teamsports
Bergzeit
Berlin Brand Group
Bose
Granit
Gravis
Farfetch
Fashionette
Hessnatur
LIDL
MediaMarkt
MOO
Peter Hahn
Weltbild
SUCCESS STORIES
bonprix
Create an
enjoyable buying experience
for our customers
Learn more
Farfetch
More control of their
end-to-end customer journey
Find out more
BOSE
Delivering a fully branded
post-purchase experience
Here's what happened
Berlins Brand Group
Reduced customer inquiries by 24%
Learn more
Fashionette
Drives
75% of customers
back to its site
Find out how
MOO
Achieved
complete control
of
customer communication
Here's what happened
MediaMarktSaturn
Increased sales
and
brand interactions
Read how they did it
Granit
15% drop
in inquiry emails and a
20% decrease
in calls
Read it here
hessnatur
Increased customer reviews by 365%
Find out more
Bergzeit
customer communication with
21.5% fewer inquiries
Here's what happened
Peter Hahn
73%
rated communication with
”Very good”
Take a look
Weltbild
Reduced returns
and
generated ROI on day one
Read more
Gravis
Doubled reviews
and generated
13% more visitors
Here's what happened
11teamsports
Increased revenue by 19%
and boosted repurchase rate
Here's how
Lidl
Increased basket size
and
customer retention
Here's how they did it
Topics:
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Additional Touch Points
Increase Revenue
Boost Happiness
Increase Lifetime Value
Reduce Enquiries
Reduce Returns