Who we are
parcelLab is the only truly global enterprise post-purchase platform, helping brands boost revenue, streamline operations, and create better customer experiences—all in one place.
200 employees
A passionate team of experts working across North America and Europe
1000+ brands
Trusted by leading global brands to enhance their post-purchase experience
1 powerful platform
Seamless tracking, communication, returns and more—all in one easy-to-use solution
No bad experiences
We help brands turn every order into a moment of joy
parcelLab started with a simple but powerful vision—to transform post-purchase experiences and help brands build stronger relationships with their customers. What began as a small team in Germany has grown into the world’s leading enterprise post-purchase software provider, working with global brands to turn every order into an opportunity.
At parcelLab, you’re not just an employee—you’re part of the parcelCrew. We thrive on diverse perspectives, celebrate individuality and create a culture where everyone feels supported to do their best work. Whether you’re working remotely or from one of our hubs in London or Munich, you’ll find a team that values collaboration, innovation and having fun along the way.
We believe in flexibility, fairness, and career growth without limits. Work from home, a hybrid setup, or even take your job on the road with our “work from abroad” policy. Enjoy competitive pay, exciting perks, and team offsites you’ll actually look forward to. Most importantly, your career path is yours to shape —with mentorship, learning opportunities, and a company that invests in your future. Ready to grow with us?
At parcelLab, diversity isn’t a checkbox—it’s a journey. We’re building an inclusive culture where everyone feels valued and empowered to thrive. From fair hiring to everyday collaboration, we’re committed to learning, evolving, and making meaningful progress—together.
We welcome all applicants and are proud to be an Equal Opportunity Employer, ensuring fair treatment for everyone, regardless of background or identity.
Our locations
Find us here, there, and everywhere

Open positions
Join our dedicated team of ambitious, talented individuals who make parcelLab the best at what we do!
Transform your post-purchase experience today
