Who we are

parcelLab is the only truly global enterprise post-purchase platform, helping brands boost revenue, streamline operations, and create better customer experiences—all in one place.

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200 employees

A passionate team of experts working across North America and Europe

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1000+ brands

Trusted by leading global brands to enhance their post-purchase experience

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1 powerful platform

Seamless tracking, communication, returns and more—all in one easy-to-use solution

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No bad experiences

We help brands turn every order into a moment of joy

Our values

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Remote work

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Work from anywhere

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Paid time off

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401K / Pension

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Parental leave

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Paid healthcare

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Sick pay

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Company kickoffs

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Employee assistance program

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Leadership development

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30-60-90 days onboarding

Our locations

Open positions

Join our dedicated team of ambitious, talented individuals who make parcelLab the best at what we do!

What our employees are saying