Why parcelLab?
Discover why parcelLab is the go-to post-purchase partner for top retailers across the globe
Partners & integrations
Better together: Elevate your post-purchase with parcelLab
Partner with us to transform post-purchase experiences beyond the buy button. Our partnership program is designed to help you unlock new revenue streams, deliver seamless post-purchase journeys, and create measurable impact for your clients—at scale. Let’s build better customer experiences, together.
Powerful partnerships. Seamless integrations.
Seamless integration. Powerful automation. A frictionless post-purchase experience for merchants and their customers.
Best-in-class technology
Edge solutions to enhance your offerings and provide seamless post-purchase experiences for your clients.
Seamless Integrations
Effortlessly integrate with parcelLab’s platform to deliver a smooth, end-to-end experience for merchants and their customers.
Top notch support
Gain access to dedicated partner support, expert guidance, and resources to ensure successful implementations.
Mutual growth
Earn additional revenue by joining parcelLab’s referral program and unlock new opportunities while delivering value to your clients.
Partnering with the best
“By combining our expertise in delivery management with parcelLab’s focus on post-purchase solutions, we’re providing a comprehensive end-to-end offering that helps retailers create and fulfil an accurate delivery promise, ultimately increasing customer satisfaction and lifetime value.”
Emma Clarke
Senior Director of Product Management
“We are absolutely thrilled to partner with parcelLab. Their commitment to enhancing post-purchase experiences aligns perfectly with our mission to safeguard customers’ deliveries. Together, we’re not just offering protection—we’re offering peace of mind, seamless support, and an elevated customer experience that drives trust and loyalty.”
Tanner Chatterley
CEO, OrderProtection
Interested in joining us and becoming one of our partners?
Partner with us to unlock new opportunities, drive growth, and deliver exceptional experiences together.
Your questions, answered
parcelLab Retain includes a self-service portal for consumers, track & communication capabilities, a flow builder to configure everything from eligibility to image upload, label generation, a customer services flow with elevated privileges, handling for multi-label, hazardous, and cross-border returns requiring customs documentation, a smart trigger event builder, and multi-channel communications. Our product includes reporting, integration connectors, alerts, and single sign-on capabilities.
parcelLab Retain includes a self-service portal for consumers, track & communication capabilities, a flow builder to configure everything from eligibility to image upload, label generation, a customer services flow with elevated privileges, handling for multi-label, hazardous, and cross-border returns requiring customs documentation, a smart trigger event builder, and multi-channel communications. Our product includes reporting, integration connectors, alerts, and single sign-on capabilities.
parcelLab Retain includes a self-service portal for consumers, track & communication capabilities, a flow builder to configure everything from eligibility to image upload, label generation, a customer services flow with elevated privileges, handling for multi-label, hazardous, and cross-border returns requiring customs documentation, a smart trigger event builder, and multi-channel communications. Our product includes reporting, integration connectors, alerts, and single sign-on capabilities.
parcelLab Retain includes a self-service portal for consumers, track & communication capabilities, a flow builder to configure everything from eligibility to image upload, label generation, a customer services flow with elevated privileges, handling for multi-label, hazardous, and cross-border returns requiring customs documentation, a smart trigger event builder, and multi-channel communications. Our product includes reporting, integration connectors, alerts, and single sign-on capabilities.
Transform your post-purchase experience today
