Partners & integrations
Partner with us to transform post-purchase experiences beyond the buy button. Our partnership program is designed to help you unlock new revenue streams, deliver seamless post-purchase journeys, and create measurable impact for your clients—at scale. Let’s build better customer experiences, together.
Seamless integration. Powerful automation. A frictionless post-purchase experience for merchants and their customers.
Edge solutions to enhance your offerings and provide seamless post-purchase experiences for your clients.
Effortlessly integrate with parcelLab’s platform to deliver a smooth, end-to-end experience for merchants and their customers.
Gain access to dedicated partner support, expert guidance, and resources to ensure successful implementations.
Earn additional revenue by joining parcelLab’s referral program and unlock new opportunities while delivering value to your clients.
“By combining our expertise in delivery management with parcelLab’s focus on post-purchase solutions, we’re providing a comprehensive end-to-end offering that helps retailers create and fulfil an accurate delivery promise, ultimately increasing customer satisfaction and lifetime value.”
Emma Clarke
Senior Director of Product Management
“We are absolutely thrilled to partner with parcelLab. Their commitment to enhancing post-purchase experiences aligns perfectly with our mission to safeguard customers’ deliveries. Together, we’re not just offering protection—we’re offering peace of mind, seamless support, and an elevated customer experience that drives trust and loyalty.”
Tanner Chatterley
CEO, OrderProtection
Partner with us to unlock new opportunities, drive growth, and deliver exceptional experiences together.
parcelLab Retain includes a self-service portal for consumers, track & communication capabilities, a flow builder to configure everything from eligibility to image upload, label generation, a customer services flow with elevated privileges, handling for multi-label, hazardous, and cross-border returns requiring customs documentation, a smart trigger event builder, and multi-channel communications. Our product includes reporting, integration connectors, alerts, and single sign-on capabilities.
parcelLab Retain includes a self-service portal for consumers, track & communication capabilities, a flow builder to configure everything from eligibility to image upload, label generation, a customer services flow with elevated privileges, handling for multi-label, hazardous, and cross-border returns requiring customs documentation, a smart trigger event builder, and multi-channel communications. Our product includes reporting, integration connectors, alerts, and single sign-on capabilities.
parcelLab Retain includes a self-service portal for consumers, track & communication capabilities, a flow builder to configure everything from eligibility to image upload, label generation, a customer services flow with elevated privileges, handling for multi-label, hazardous, and cross-border returns requiring customs documentation, a smart trigger event builder, and multi-channel communications. Our product includes reporting, integration connectors, alerts, and single sign-on capabilities.
parcelLab Retain includes a self-service portal for consumers, track & communication capabilities, a flow builder to configure everything from eligibility to image upload, label generation, a customer services flow with elevated privileges, handling for multi-label, hazardous, and cross-border returns requiring customs documentation, a smart trigger event builder, and multi-channel communications. Our product includes reporting, integration connectors, alerts, and single sign-on capabilities.
