3 tips to increase the retention rate in e-commerce
3 tips to increase the retention rate in e-commerce

Winning loyal customers in e-commerce is becoming more difficult every year. This makes it…

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Valentine’s Day in e-commerce (infographic)
Valentine’s Day in e-commerce (infographic)

After Christmas and birthdays, Valentine’s Day is the most important occasion for ordering gifts…

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The perfect shipping communication: What does it look like?
The perfect shipping communication: What does it look like?

Shipping is one of the most emotional parts of the customer journey and the…

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Learning From the Best: UK E-Commerce Shipping Study 2020: Fashion Edition
Learning From the Best: UK E-Commerce Shipping Study 2020: Fashion Edition

What is the state of delivery and returns for UK fashion retailers? Are fashion retailers…

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parcelLab wins Smart Solution Award 2019
parcelLab wins Smart Solution Award 2019

At the supply chain summit “EXCHAiNGE”, the specialist for smart shipping communication, parcelLab, was awarded…

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Key Findings – UK E-Commerce Shipping Study 2020: Fashion Edition
Key Findings – UK E-Commerce Shipping Study 2020: Fashion Edition

How are the UK’s top fashion retailers performing in the areas of checkout, shipping and…

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New customers vs existing customers – who should retailers invest in?
New customers vs existing customers – who should retailers invest in?

Many retailers want to increase their traffic at any cost and therefore focus exclusively on…

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These 5 must-haves need online stores
These 5 must-haves need online stores

To stand out from the competition and build up a suitable customer base, online retailers…

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Several million for postal checkout experience platform parcelLab
Several million for postal checkout experience platform parcelLab

Munich, October 08, 2019 – Munich-based mail checkout communication specialist parcelLab has successfully closed its…

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parcelLab – get to know the founders
parcelLab – get to know the founders

More than 350 online stores throughout Europe and the USA, including a third of the…

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25 years of online trade – the development of e-commerce
25 years of online trade – the development of e-commerce

E-commerce is now a quarter of a century old. It’s hard to believe that online…

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The perfect shipping communication – this is how it works
The perfect shipping communication – this is how it works

Shipping is one of the most emotional parts of the customer journey and the key…

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5 Steps to Gaining Repeat Customers
5 Steps to Gaining Repeat Customers
So, why are repeat customers so important?

Repeat customers are vital to your business as…

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