To stand out from the competition, it is important to offer customers an optimal customer…
Originally published by E-commerce…
We are pleased to announce that we are among the top 50 global startups operating…
E-commerce as we know it has changed completely in the weeks since lockdown was introduced…
Customer experience continues to be a hot topic. Retailers who invest in creating enjoyable customer…
Here are the latest trends summarized for you by the expert for after-sales customer experience.…
One of the most common questions an online retailer’s customer service team hears is, “When…
Tough measures have been implemented in the UK to curb the spread of Covid-19,…
Shopping online is quick, easy and uncomplicated. Plus, there’s an indescribable satisfaction from being…
Winning loyal customers in e-commerce is becoming more difficult every year. This makes it…
After Christmas and birthdays, Valentine’s Day is the most important occasion for ordering gifts…
Shipping is one of the most emotional parts of the customer journey and the…
parcelLab is delighted to have taken part and graduated from SAP.iO Foundry Munich’s first…
What is the state of delivery and returns for UK fashion retailers? Are fashion retailers…
At the supply chain summit “EXCHAiNGE”, the specialist for smart shipping communication, parcelLab, was awarded…
The popularity of post-Thanksgiving shopping started in the 1950s. People had…