Online retailers know that the topic of returns simply never gets old. The number of…

Are the largest fashion retailers in the UK creating best-in-class customer experiences after checkout? Put simply: no! In order to pinpoint the…

The party is taking place in the evening, but a few important utensils are still…

All retailers preach that they want to offer their customers an optimal shopping experience, but…

The corona virus has changed the way the British public shops – perhaps forever. When…

Coronavirus has changed the way the UK population shops – perhaps for forever. When Boris…

To stand out from the competition, it is important to offer customers an optimal customer…

Originally published by E-commerce…

We are pleased to announce that we are among the top 50 global startups operating…

E-commerce as we know it has changed completely in the weeks since lockdown was introduced…

Customer experience continues to be a hot topic. Retailers who invest in creating enjoyable customer…

Here are the latest trends summarized for you by the expert for after-sales customer experience.…

One of the most common questions an online retailer’s customer service team hears is, “When…

Tough measures have been implemented in the UK to curb the spread of Covid-19,…

Shopping online is quick, easy and uncomplicated. Plus, there’s an indescribable satisfaction from being…