Parcel delivery and no one at home – what to do?
Parcel delivery and no one at home – what to do?

Finally, the long-awaited package is supposed to arrive. But that’s exactly when no one is…

Research
How-to: 4 tips for the summer slump in online retailing
How-to: 4 tips for the summer slump in online retailing

Online retail is subject to strong sales fluctuations in the summer: The summer slump! Many…

Research
Customer communication in online retail – more personalization pays off
Customer communication in online retail – more personalization pays off

Proper communication with (potential) customers is increasingly important for online retailers. They should not forget…

Research
B2B Online Shop – Why these retailers should also enter the e-commerce business
B2B Online Shop – Why these retailers should also enter the e-commerce business

Online stores in the B2C sector are already booming and generating considerable sales. In the…

Research
Why should online retailers rely on multiple shipping service providers?
Why should online retailers rely on multiple shipping service providers?

Whether online retailers offer their customers the choice of several shipping service providers is up…

Research
What it means when retailers don’t open an online store
What it means when retailers don’t open an online store

Two-track operation is advisable. This is true at least for the retail sector. Many of…

Research
Online trade and stationary trade – how retailers can combine the two
Online trade and stationary trade – how retailers can combine the two

They are very much opposites and, above all, great competitors: Online retail and brick-and-mortar retail.…

Research
parcelLab heads to Deliver, Lisbon
parcelLab heads to Deliver, Lisbon

International leaders in e-commerce and logistics will come together this June for the fourth edition…

Other
Brexit: What impact will it have on online retail in Germany?
Brexit: What impact will it have on online retail in Germany?

With a share of 52 percent, the British decided to leave the European Union in…

Research
Subscription commerce – how the trend becomes a successful business model
Subscription commerce – how the trend becomes a successful business model

Shopping without ordering? This trend is becoming increasingly popular. We’re talking about subscription commerce. Whether…

Trends
Abandoned purchases in e-commerce – recognizing and solving problems
Abandoned purchases in e-commerce – recognizing and solving problems

A bulging shopping cart and then another click on the “Buy” button – that would…

Research
UK online retailers fail to improve the shopping experience
UK online retailers fail to improve the shopping experience

With increasing competition in ecommerce, it’s never been more important for online retailers to provide…

Research
Returns in e-commerce (infographic)
Returns in e-commerce (infographic)

What online retailer doesn’t know it – the vexed topic of returns?! It is probably…

Returns
The Power of Instagram to Drive Sales
The Power of Instagram to Drive Sales

It’s hard to believe that Instagram has been in the social game for less than…

Research
Recommendation engines – how retailers can use them profitably
Recommendation engines – how retailers can use them profitably

Zalando takes the place as fashion advisor and About You plays the best friend. Yes,…

Research
Loading…