API: The most flexible method of data integration is API, whereby all the necessary order and tracking information can be submitted and the relevant status details received instantly when calling the checkpoints
Products
Integrations
pL Checkpoint
Our checkpoint integration methods enable submitting essential order, tracking, and carrier details, ensuring up-to-date status for proactive comms.
Benefits of parcelLab Checkpoint
Provide the latest status of their orders to your customers via our powerful checkpoint integration options. When you receive the checkpoint data, you can keep your customers updated on the progress of their orders via your communication channels, which in turn reduces calls into your customer service teams.
What is pL Checkpoint used for
The checkpoint integration allows carriers or retailers to provide updates on the status of shipments to parcelLab and receive back the current tracking details. You can set up and tailor your communications to provide a variety of status updates through proactive email notifications and your Order Status page so your customers can find the latest status of a delivery as well as enjoy a branded experience.
pL Engage
pL Platform
Order Management
pL Checkpoint integration overview
Use our checkpoint integration to provide the data needed to help your customers to stay updated throughout the delivery process, which includes the following benefits:
- Flexible integration options: Retrieve checkpoint and tracking data from parcelLab to feed back into your e-commerce system via API, webhooks or file transfer.
- Keep customers updated: The order data you send us, along with the data we receive from your carrier is used to provide order and delivery updates in emails and on your Order Status page.
- Full control over brand touchpoints: Configure the setup of communications to meet your brand’s needs.
How to Connect pL Checkpoint
To integrate with parcelLab to retrieve the current status of a tracking or order, you can use one of the following methods:
Step 1
Step 2
Webhooks: Set up webhooks with parcelLab that is secured with HTTPS and receive relevant tracking events to feed back into your shop systems.
Step 3
Files: Transfer files containing relevant order data through our SFTP server with certificate-based authentication.
Resources
Technical Guide
