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Event

Shoptalk Fall 2026

Join parcelLab at Shoptalk Fall 2026 in Nashville from September 29 to October 1. Connect with our team through hosted meetings to discuss post-purchase strategy, attend the CX Mixer for networking and drinks, or explore US shipping insights at our FedEx co-hosted evening at Tecovas.
Location: Nashville Event date: September 29 - October 1, 2026

Create customers for life with our AI-powered post-purchase platform.

Event summary

We’re excited to join retail and ecommerce leaders at Shoptalk Fall 2026 on 29 September to 1 October at Music City Center in Nashville, Tennessee.

Shoptalk Fall brings together thousands of retailers, brands, and solution providers to shape their 2027 strategies across AI, customer experience, channel growth, and the future of the store. It’s three days of candid, decision-focused conversations, and the parcelLab team will be right there in the middle of it.

If you’re attending, here’s how to connect with us during the event:

  • Book a meeting with the team. We have a limited number of hosted meeting slots across the three days. If you want to talk through your post-purchase strategy, benchmark against how leading brands handle delivery, tracking, and returns, or just compare notes on 2027 planning, reach out and we’ll find a time.
  • The CX Mixer, 29 September. Drinks, networking, and good conversation with peers who care about customer experience. A relaxed way to kick off the week before the show floor opens. Sign-up link coming soon!
  • FedEx x parcelLab at Tecovas, 30 September. Join us for an evening built around the findings from our US Shipping Study, plus shopping at Tecovas. We’ll walk through what the data says about delivery expectations, carrier performance, and where brands are winning or losing customers after checkout. Sign-up link coming soon!