Why parcelLab?
Discover why parcelLab is the go-to post-purchase partner for top retailers across the globe
How e-commerce is embracing the circular economy
How e-commerce is embracing the circular economy
In our e-commerce predictions for 2022, we talked about the rise of sustainability – including…
Research
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Celebrate International Women’s Day with our female leaders
Celebrate International Women’s Day with our female leaders
To celebrate International Women’s Day, we want to share stories from some of our…
Research
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Your 2022 guide to BOPIS
Your 2022 guide to BOPIS
BOPIS – also known as “buy online, pick up in store”, or click and collect…
Trends
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Key findings of our emotional shipping experiences research
Key findings of our emotional shipping experiences research
We’re pleased to announce the release of our exclusive data into the emotional shipping experience.…
Research
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How to keep customers updated during last mile delivery
How to keep customers updated during last mile delivery
The last mile, also known as the final mile, is the stage of the supply…
Research
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3 ideas I took away from NRF 2022: Retail’s Big Show
3 ideas I took away from NRF 2022: Retail’s Big Show
I recently celebrated three fantastic years at parcelLab. As luck would have it, this personal…
Trends
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A last mile solution that works for you
A last mile solution that works for you
Shipping is the most emotional stage of the customer journey. Yet, you may be surprised…
Research
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Key takeaways from NRF Big Show 2022
Key takeaways from NRF Big Show 2022
We had a blast at NRF’s Big Show 2022. We met new people, reconnected with…
Trends
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4 surprising findings on sustainability of UK DTC brands
4 surprising findings on sustainability of UK DTC brands
Many DTC brands in the UK and elsewhere have recognized the value that sustainability and…
D2C
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6 trends that will surge in e-commerce in 2022
6 trends that will surge in e-commerce in 2022
In 2021, e-commerce has continued to thrive. More people are now more willing to buy…
Trends
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Online consumer behavior: key figures to remember in 2021
Online consumer behavior: key figures to remember in 2021
Between Black Friday and Christmas, the end of the year has become a key period…
Trends
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parcelLab CEO talks peak season on Retail Focus Podcast
parcelLab CEO talks peak season on Retail Focus Podcast
Tobias Buxhoidt, CEO and co-founder of parcelLab, recently featured on a peak season edition…
Other
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How to make Christmas returns a feast for customers
How to make Christmas returns a feast for customers
How to make Christmas returns a feast for customersA lot is ordered online at Christmas…
Returns
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22% of French consumers will have finished their Christmas shopping by the end of November
22% of French consumers will have finished their Christmas shopping by the end of November
In collaboration with YouGov France, parcelLab surveyed more than 2,000 French consumers to identify their…
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PRESS RELEASE: UK Consumers report worse delivery experience than US and European’s despite ‘global’ supply chain crisis
PRESS RELEASE: UK Consumers report worse delivery experience than US and European’s despite ‘global’ supply chain crisis
London (17th November 2021): As the Office for Budget Responsibility reports that the UK’s…
Research
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5 key e-commerce trends explored at OX Fest ’21
5 key e-commerce trends explored at OX Fest ’21
parcelLab recently hosted our flagship event, OX Fest ’21. This was not your average virtual…
Trends
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