

“We have a returns portal. Returns are handled.”
If that sentence sounds reasonable…

While there are several things you can do to minimize returns, they will always…

According to NRF’s Retail Returns Landscape report, a whopping $849.9…

“A lot of the people that work at these brands have never seen this…

The global fashion industry is navigating one of its most challenging periods in years.…

Most retailers believe they have an AI tool problem. They switch vendors like pants,…

The one thing that’s more frustrating than high return rates is return fraud. According…

At NRF, parcelLab’s Chief Product Officer, Julian Krenge, sat down with Jordan Gesky, formerly…

eCommerce return rates are a thorn in most retailers’ sides. They are like a…

Once upon a time…
…an enterprise retailer in North America needed to switch…

Peak season comes and goes every year, almost like a fever dream. Was it…

“There’s nobody home. There is nobody on the other side. This is just a…

A new year always feels like a reset button. December is the slow-motion sprint…

This year’s Black Friday and Cyber Monday (BFCM) cycle was notable not just for…

Peak season comes and goes so quickly every year. You spend most of the year working hard on planning…
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