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Why parcelLab?

Discover why parcelLab is the go-to post-purchase partner for top retailers across the globe

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Customer success stories

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How do retailers get Track & Trace problem under control?
Research •
These 5 customer touchpoints increase the repurchase rate
Research •
5 customer touch points that will boost your repurchase rate
Research •
E-commerce shipping study – 2018 vs. 2020
Research •
Returns in e-commerce – which online store is the best?
Returns •
7 post-sales experience recommendations for fashion brands
Research •
Same-day delivery and express delivery – a review of the situation
Research •
How do retailers get to grips with the track & trace problem?
Research •
Shoe Zone and parcelLab: A seamless transition from offline to online retail in the age of Covid-19
Other •
Shoe Zone and parcelLab: Taking offline business online seamlessly during Covid-19
Other •
Interview with Tobias Buxhoidt: Why retailers should manage the customer experience themselves
Research •
Interview: Mastering the Customer Experience from Purchase to Delivery
Research •
parcelLab is among the top 10 start-ups worldwide
Other •
Have delivery attempts decreased and what do customers really want from retailers right now?
Research •
How to effectively reduce WISMO
Research •
Customer Experience Trends – DHL no longer delivers via cash on delivery
Trends •

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