Delivering Customer Delight: How To Master Post-Purchase Satisfaction
As retailers are getting ready for the busiest time of the year, it is important that every part of your post-purchase and returns process is personalized and optimized to deliver the best results.
In this CommerceNext webinar, the speakers discussed:
- How to improve the customer experience post-purchase
- Ways that brands can recover revenue during peak returns season
- Real-world examples that have produced results