parcelLab press Discover how parcelLab is shaping the future of post-purchase. Explore our latest news, product launches, and press highlights—and see why the industry is paying attention. Filter by Categories Show all AI and Analytics Consumer Research Customer Experience D2C Delivery Experience Holiday Marketing Other Post-Purchase Product Updates Research Returns Shipping Trends Uncategorized WISMO Clear filters Clear filters K5 Commerce Awards Name parcelLab Winner of ‘Customer Communications’ Category for Second Consecutive Year Press K5 Commerce Awards Name parcelLab Winner of ‘Customer Communications’ Category for Second Consecutive Year Post-Purchase • Jul 2, 2024 parcelLab Launches Returns Forecast AI to Give Retailers Improved Visibility and Control over Returns Process Press parcelLab Launches Returns Forecast AI to Give Retailers Improved Visibility and Control over Returns Process Post-Purchase • Product Updates • … • Jun 25, 2024 parcelLab Wins Best Customer Experience Award at DELIVER Europe Press parcelLab Wins Best Customer Experience Award at DELIVER Europe Customer Experience • Post-Purchase • Jun 17, 2024 parcelLab Partners with Bloomreach to Enhance Post-Purchase Customer Journey Press parcelLab Partners with Bloomreach to Enhance Post-Purchase Customer Journey Post-Purchase • Product Updates • Jun 5, 2024 Nearly 40% of UK retailers fail to meet delivery times – new report finds Press Nearly 40% of UK retailers fail to meet delivery times – new report finds Customer Experience • Delivery Experience • … • • Jun 4, 2024 parcelLab Introduces the Next Era of Post-Purchase Experience Press parcelLab Introduces the Next Era of Post-Purchase Experience Post-Purchase • Product Updates • … • May 2, 2024 parcelLab Announces parcelLab Order Tracking for Salesforce on Salesforce AppExchange Press parcelLab Announces parcelLab Order Tracking for Salesforce on Salesforce AppExchange Product Updates • Mar 20, 2024 parcelLab Appoints Noel Hamill Global Chief Marketing Officer Press parcelLab Appoints Noel Hamill Global Chief Marketing Officer Other • Mar 18, 2024 parcelLab Named Best Unified Customer Experience by the Vendors in Partnership (VIP) Awards Press parcelLab Named Best Unified Customer Experience by the Vendors in Partnership (VIP) Awards Customer Experience • Post-Purchase • Jan 17, 2024 True Classic Selects parcelLab to Scale International Post-Purchase Operations Press True Classic Selects parcelLab to Scale International Post-Purchase Operations Post-Purchase • Nov 28, 2023 parcelLab Launches Campaign Manager to Empower Personalized Post-Purchase Customer Journeys Press parcelLab Launches Campaign Manager to Empower Personalized Post-Purchase Customer Journeys Post-Purchase • Sep 26, 2023 parcelLab Appoints Tom Ebling to Board of Directors to Drive Future Growth Press parcelLab Appoints Tom Ebling to Board of Directors to Drive Future Growth Other • Sep 11, 2023 parcelLab launches ‘Retain’ to Empower Brands to Recover Revenue and Make Returns More Sustainable Press parcelLab launches ‘Retain’ to Empower Brands to Recover Revenue and Make Returns More Sustainable Returns • Aug 23, 2023 WYZE Selects parcelLab to Strengthen its Post-Purchase Customer Experience Press WYZE Selects parcelLab to Strengthen its Post-Purchase Customer Experience Uncategorized • Aug 18, 2023 Online customers had to wait longer for their parcels in 2021 than in 2020 Press Online customers had to wait longer for their parcels in 2021 than in 2020 Uncategorized • Aug 18, 2023 What can mass fashion brands learn from the luxury retail sector Press What can mass fashion brands learn from the luxury retail sector Uncategorized • Jul 4, 2023 Previous 1 2 3 Next Transform your post-purchase experience today Book a demo Take a tour