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Solve the Supply Chain Disaster with ParcelLab - Interview with Founder and CTO Julian Krenge

Solve the Supply Chain Disaster with ParcelLab – Interview with Founder and CTO Julian Krenge

Supply chain issues have consistently been in the news. We are seeing lead times for some products more than a year out. Quite frankly some of these items will be end of life before they are ever shipped. Businesses are desperately struggling to just manage to this situation, much less provide a great customer experience.

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Financial Times

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A Guide to Operations Experience Management

Highlights of NRF’s Big Show 2022

How OXM can affect the post-purchase experience?

2022

Puma partners with parcelLab to drive online sales

CHARGED: Puma partners with parcelLab to drive online
sales

Toolbox marketing press page photo

How Zero-Party Data Can Take Your Customer Experience to The Next Level

Returns Can Be a Successful Part of Your Business if You Use Them Properly

Returns Can Be a Successful Part of Your Business if You Use Them Properly

parcelLab mention in mail online article

Mail Online: Could paying for online returns become the norm? 

Charged: https://www.chargedretail.co.uk/2022/05/10/uks-top-retailers-failing-to-offer-sustainable-delivery-and-returns/

CHARGED: UK’s top retailers failing to offer sustainable delivery and returns

Digital Commerce 360 press page

A shift to fundraising guides communication approach for Double Good

UK consumers avoid impulse purchases as cost-of-living crisis worsens

UK consumers avoid impulse purchases as cost-of-living crisis worsens 

Sifted: tech start ups to watch in 2022

Sifted ranked: German tech startups and scaleups to watch in 2022

Experts Provide Lessons and Best Practices from the Great Acceleration

Experts Provide Lessons and Best Practices from the Great Acceleration

Retail TouchPoints: 3 Ways Retailers Can Harness the Post-Purchase Experience

Tobias Buxhoidt: 3 Ways Retailers Can Harness the Post-Purchase Experience

Operations experience management: your brand’s number one customer retention strategy in 2022

OXM: Your brand’s number one customer retention strategy in 2022

CXM: Ending the post-purchase silence by offering customers more choice

Ending the post-purchase silence by offering customers more choice

Professional Jeweller: Watches of Switzerland Group upgrades post-purchase experience

Watches of Switzerland Group upgrades Post-Purchase experience

Business Matters: UK’s brands fail to improve on post-purchase experience

Business Matters: UK’s brands fail to improve on Post-Purchase Experience 

More data or a better understanding: Brands need not choose

More data or a better understanding: Brands need not choose

Retailer Today: SURVEY: 49% of U.S. Consumers Receive Incorrect Marketing from Retail Brands

Survey: 49% of U.S. consumers receive incorrect marketing from retail brands 

Retail TouchPoints: Why Retailers Need to Prioritize the Post-Sale Experience

Retail TouchPoints: Why Retailers need to prioritise the Post-Sale Experience 

IMRG: Holiday Blues: How Has The Supply Chain Fared This Christmas?

Holiday Blues: How has the Supply Chain fared this Christmas? 

parcelLab and SAP: The Future of Customer Experience Post-Sales

parcelLab and SAP: The Future of Customer Experience Post-Sales

Leading UK DTC brands fail returns experience test

Retail Technology: Leading UK DTC brands fail returns experience test

2021

What does it take to be a sustainable business?

Dora Birna, VP Global Marketing & Growth: What does it take to be a sustainable business?

Late or undelivered Christmas parcel? Your legal rights explained

Your customers will blame you if the supply chain crumbles this Black Friday

ParcelLab CEO: Returns are not the end of the customer journey

ParcelLab CEO Tobias Buxhoidt: Returns are not the end of the customer journey

Consumers reveal their anxieties over the use of third-party delivery carriers

Consumers reveal their anxieties over the use of third-party delivery carriers

How Retailers Can Thrive Amid Post-Holiday Returns

Here’s what retailers can do to Thrive Amid Post-Holiday Returns

Supply Issues Are Plaguing Startups This Holiday Season

A Wide Range of Supply Issues Are Plaguing Startups This Holiday Season

Global supply crunch expected to hit UK harder

Pandemic Supply Chain Challenges And Early Shopping Are Likely To Blame

Your customers will blame you if the supply chain crumbles this Black Friday

Your customers will blame you if the supply chain crumbles this Black Friday

A global supply chain crisis threatens to take the shine off black friday

British retailers fear Global supply crunch to hit UK harder this year

Supply chain crisis: no Christmas presents this year?

Supply chain crisis with both Brexit and COVID: no Christmas presents this year?

Half of U.S. Consumers Plan to Finish Their 2021 Holiday Shopping Before Cyber Monday

Half of U.S. Consumers Plan to Finish Their 2021 Holiday Shopping Before Cyber Monday

ParcelLab Nets $112 Million Series C, Hopes To Disrupt U.S. E-Comm Logistics Nina Wolpow

ParcelLab Nets $112 Million Series C, Hopes To Disrupt U.S. E-Comm Logistics

Final-mile fulfillment startup parcelLab closes $112M Series C funding led by Insight Partners

Final-mile fulfillment startup parcelLab closes $112M Series C funding led by Insight Partners

Success Story: Farfetch Streamlines the Post-Purchase Order Tracking Experience

Success Story: Farfetch Streamlines the Post-Purchase Order Tracking Experience

Do We Need To Change Our Parcel Delivery Habits To Help Save The Planet?

Do We Need To Change Our Parcel Delivery Habits To Help Save The Planet?

FT 1000: the fifth annual list of Europe’s fastest-growing companies

parcelLab ranked 22nd fastest-growing German company and 75th in Europe

Internet Retailing How Hotel Chocolat is using delivery information to improve the customer experience

How Hotel Chocolat is using delivery information to improve the customer experience

German tech startups and scaleups to watch in 2021

parcelLab featured in German tech startups and scaleups to watch in 2021 list

The Retail Bulletin parcelLab Study: The state of UK retail in 2021

Retail Bulletin featured our Study: The state of UK retail
in 2021

Shipping Communications Are a Marketing Gold Mine – Why Aren’t Brands Using Them?

Shipping Communications Are a Marketing Gold Mine – Why Aren’t Brands Using Them?

NEWS Report reveals failure across DTC brands to deliver on sustainability promises

Report reveals failure across DTC brands to deliver on sustainability promises

Customer experience holds the key to generating consumer loyalty and trust

Customer experience holds the key to generating consumer loyalty and trust

The Retail Bulletin Q&A: Julian Krenge, Founder and CTO , parcelLab

Q&A Interview with Julian Krenge, Founder and CTO of parcelLab

Fribre2Fashion UK fashion brands offering flexible services to boost sales: Report

UK fashion brands offering flexible services to boost sales: Report

Retail Times UK health & beauty brands’ post-purchase CX in need of a digital makeover, research by parcelLab reveals

UK health & beauty brands’ post-purchase CX in need of a digital makeover

Retail Systems Press Top online retailers are failing on returns

Retailers are failing to build customer experience into online returns

2020

Tobias Buxhoidt Tells Us How parcelLab is Helping Companies Implement or Expand their Customer Experience and Retention Strategies

How parcelLab is helping companies expand their Customer Experience

Modern Retail Press 6 TIPS FOR REDUCING WISMO

WISMO (where is my order?) enquiries are one of the biggest pain points for retailers

Internet Retailing Press how to create loyal customers beyond the checkout

Clickmas is coming: how to create loyal customers beyond the checkout

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