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Press

U.S. Retail Leaders Shine in Sales – But Have Room to Grow After the Sale
Post-Purchase • Sep 3, 2025
parcelLab recognized as a leader in post-purchase with 27 badges in the G2 Summer reports  
Post-Purchase • Returns • Shipping • Jun 24, 2025
parcelLab introduces Smart Survey to transform customer feedback into opportunities for business growth
Post-Purchase • Apr 10, 2025
G2 Spring 2025 report awards parcelLab with 25 badges, including ‘Industry Leader in Post-Purchase Experience’ following ‘Top 50 Best Software Award’ for Supply Chain & Logisitics
Post-Purchase • Returns • Shipping • Mar 25, 2025
parcelLab debuts industry defining AI Agents at Shoptalk Spring 2025
AI and Analytics • Post-Purchase • Product Updates • Returns • Mar 24, 2025
parcelLab announces the first-ever ‘Post-Purchase Experience (PPX) Institute’ at Shoptalk Spring in Las Vegas
Post-Purchase • Mar 20, 2025
parcelLab Earns Spot on G2’s 2025 Best Software Awards for Supply Chain & Logistics Products
Post-Purchase • Returns • Shipping • Feb 19, 2025
parcelLab Launches the Industry’s First Ever ‘PPX Maturity Curve’ for Retailers at NRF 2025: ‘Retail’s Big Show’
Post-Purchase • Jan 14, 2025
parcelLab Enhances Their AI-Powered Post-Purchase Platform with the Launches of Copilot and AI Email Editor at NRF 2025: Retail’s Big Show Convention in New York
AI and Analytics • Post-Purchase • Jan 13, 2025
parcelLab Announces Partnership with OrderProtection to Revolutionize Post-Purchase Customer Experience at NRF 2025: Retail’s Big Show Convention in New York
Post-Purchase • Jan 10, 2025
parcelLab Unveils Game-Changing Benchmarking Solution to Empower Retailers with Data-Driven Post-Purchase Insights
AI and Analytics • Post-Purchase • Nov 12, 2024
parcelLab and Metapack Partner to Empower Retailers with Seamless End-to-End Delivery Experiences
Delivery Experience • Post-Purchase • Returns • Oct 10, 2024
parcelLab Announces Julian Krenge as Chief Product Officer and Stefan Gersmann as Chief Technology Officer
Uncategorized • Oct 9, 2024
parcelLab Appoints Nick Bareham as SVP of Global Sales
Uncategorized • Sep 5, 2024
parcelLab names Tech Leader Giles Whiting CEO to take parcelLab through its next phase of growth
Other • Jul 29, 2024
2 out of 5 UK retailers fail to communicate with customers during returns process – report finds
Returns • Shipping • Jul 16, 2024
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