Why parcelLab?
Discover why parcelLab is the go-to post-purchase partner for top retailers across the globe
What Do Customers Expect From An Online Retail Returns Policy?
What Do Customers Expect From An Online Retail Returns Policy?
Back when bricks and mortar retailers (like recent casualty, Debenhams) were…
Returns
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Post-purchase communication in age of GDPR – what is and isn’t allowed since 25th May
Post-purchase communication in age of GDPR – what is and isn’t allowed since 25th May
The GDPR replaced the previously valid Data Protection Act 1998 in the UK. Its implementation…
Research
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8 Hacks for an Amazon-Like Post-Purchase Experience
8 Hacks for an Amazon-Like Post-Purchase Experience
Customers are incredibly receptive to post-purchase emails when buying online. That’s why a retailer like…
Research
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Artificial intelligence in e-commerce: what should we be prepared for?
Artificial intelligence in e-commerce: what should we be prepared for?
Who doesn’t know the movie “Her” from 2013? A shy, introverted man creates an artificial…
Research
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parcelLab receives seven-figure investment from TBG and venture capital fund coparion
parcelLab receives seven-figure investment from TBG and venture capital fund coparion
Munich, January 10, 2018 – Munich-based start-up parcelLab GmbH has successfully closed a seven-figure Series…
Other
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In an interview with Startup Valley News: Nothing comes from nothing!
In an interview with Startup Valley News: Nothing comes from nothing!
Why don’t you briefly introduce yourself and the startup parcelLab to our readers!
parcelLab started…
Research
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Your store with parcelLab, Part I: The Integration
Your store with parcelLab, Part I: The Integration
As part of our series Your Shop with parcelLab, we would like to show exactly how…
Other
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7 Ways to Optimal Customer Contact
7 Ways to Optimal Customer Contact
Today, online retailers can rarely set themselves apart from the competition by offering low prices.…
Research
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3 tips for more Trusted Shops reviews
3 tips for more Trusted Shops reviews
Trust is the be-all and end-all in online retailing. Reviews and testimonials in particular serve…
Research
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Effective unboxing experiences as an advanced marketing strategy
Effective unboxing experiences as an advanced marketing strategy
How to create an impactful unboxing experience for your brand that will delight your customers……
Research
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Best Selling Days: The 6 strongest selling days of the year
Best Selling Days: The 6 strongest selling days of the year
The Best Selling Days are just around the corner!
As every year, German online retailing…
Research
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Bayern Kapital participates in seed financing round of parcelLab
Bayern Kapital participates in seed financing round of parcelLab
Landshut/Munich, August 31, 2016 – Munich-based tech startup parcelLab GmbH has successfully closed a seed…
Other
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Visibility in post-purchase processes lets retail flourish
Visibility in post-purchase processes lets retail flourish
Visibility is elementary for good decision making. If you know a problem and its cause…
Research
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How-to: Manage the shipping process yourself (worth it!)
How-to: Manage the shipping process yourself (worth it!)
Many online stores offer their customers an outstanding shopping experience before as well as during…
Research
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