Returns in e-commerce (infographic)
Returns in e-commerce (infographic)

What online retailer doesn’t know it – the vexed topic of returns?! It is probably…

Returns
The Power of Instagram to Drive Sales
The Power of Instagram to Drive Sales

It’s hard to believe that Instagram has been in the social game for less than…

Research
Recommendation engines – how retailers can use them profitably
Recommendation engines – how retailers can use them profitably

Zalando takes the place as fashion advisor and About You plays the best friend. Yes,…

Research
The ‘Day of Love’: Valentine’s Day in E-commerce
The ‘Day of Love’: Valentine’s Day in E-commerce

As online purchasing continues to increase in popularity, we are seeing more Valentine’s Day gifts…

Research
Innovation is the key to success in traditional retail
Innovation is the key to success in traditional retail

Online retailers are currently flying high, while their high-street counterparts are struggling to get people…

Research
How e-commerce shipping affects your online store’s conversion rate
How e-commerce shipping affects your online store’s conversion rate

When it comes to improving the conversion rate, people often talk about A/B tests on…

Research
Which country has the best ecommerce infrastructure?
Which country has the best ecommerce infrastructure?

Online shopping is a growing global phenomenon, and the country currently with the best ecommerce…

Research
Alternative delivery methods – how delivery services can modernize shipping
Alternative delivery methods – how delivery services can modernize shipping

Bicycle instead of car and electric instead of diesel. We already know this advice. Transport…

Research
These are the most important e-commerce trends in 2019
These are the most important e-commerce trends in 2019

What new e-commerce trends will the new year bring? What can we look forward to?…

Trends
Christmas in e-commerce – the most important facts
Christmas in e-commerce – the most important facts

Oh merry Christmas time! However, this is not only true for private individuals, but also…

Consumer Research Research
Working student graphic design (m/f)
Working student graphic design (m/f)
Working Student Graphic Design (m/f)

Until now, online stores throw away their customers after checkout…

Research
Returns: A Roadblock For Online Retailers?
Returns: A Roadblock For Online Retailers?

Efforts to push purchases were once the considered ‘the end result’ of the sales pipeline.…

Returns
3 tips for customer loyalty like Amazon
3 tips for customer loyalty like Amazon

Amazon is not infrequently the first port of call when it comes to searching for…

Research
How A Good Returns Policy Can Turn Unwanted Purchases Into Brand Loyalty
How A Good Returns Policy Can Turn Unwanted Purchases Into Brand Loyalty

There are many reasons why a customer might return a product to an online retailer.…

Returns
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