NRF ’26: Retail’s Big Show
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Create customers for life with our AI-powered post-purchase platform.
Event summary
We were excited to attend NRF 2026: Retail’s Big Show, the world’s largest retail conference and expo, held in New York City from January 11-13, 2026.
Hosted by the National Retail Federation (NRF), this premier event brings together industry leaders, innovators, and retail professionals to explore the future of retail alongside top brands and cutting-edge technology providers.
If you want to meet with us at the event, make sure to book a meeting with us in advance or visit booth #3939
Speaking session
Redefining customer loyalty through smarter post-purchase journeys
Join parcelLab and True Classic on January 11th at 1:00 pm for a session discussing how we partnered together to unlock hidden revenue and loyalty in the post-purchase experience. Get actionable insights on creating customer moments that drive growth long after checkout.
Speakers:
Julian Krenge, Co-Founder & Chief Product Officer at parcelLab
Jordan Gesky, Associate Director of Customer Experience at True Classic
Watch last year’s session
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