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Why parcelLab?

Discover why parcelLab is the go-to post-purchase partner for top retailers across the globe

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25 years of online trade – the development of e-commerce
Research •
The perfect shipping communication – this is how it works
Research •
Lidl adds more innovation to post-purchase communications with a Facebook Messenger Chatbot
Research •
5 Steps to Gaining Repeat Customers
Research •
Parcel delivery and no one at home – what to do?
Research •
How-to: 4 tips for the summer slump in online retailing
Research •
Customer communication in online retail – more personalization pays off
Research •
B2B Online Shop – Why these retailers should also enter the e-commerce business
Research •
How do UK and German retailers differ in checkout, shipping and returns performance? (Infographic)
Returns •
Why should online retailers rely on multiple shipping service providers?
Research •
What it means when retailers don’t open an online store
Research •
Online trade and stationary trade – how retailers can combine the two
Research •
parcelLab heads to Deliver, Lisbon
Other •
Brexit: What impact will it have on online retail in Germany?
Research •
Subscription commerce – how the trend becomes a successful business model
Trends •
Abandoned purchases in e-commerce – recognizing and solving problems
Research •

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