eTail West 2026
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Create customers for life with our AI-powered post-purchase platform.
Event summary
We are thrilled to attend eTail Palm Springs 2026, held from February 23 to 26, 2026, at the JW Marriott Desert Springs, where eCommerce leaders explored the latest industry innovations.
Beyond sessions, eTail provided networking opportunities to connect with peers, share best practices, and discover new solutions to enhance eCommerce strategies in an evolving market.
Roundtable session
Turning post-purchase into a revenue engine
Hosted on Monday, February 23rd
Post-purchase is one of the most underutilized levers for retention, loyalty, and lifetime value. Yet many retailers still treat shipping, tracking, and returns as transactional moments instead of strategic touchpoints.
In this interactive roundtable, we’ll discuss how brands are transforming post-purchase experiences into powerful engagement channels. Expect an open, peer-driven conversation focused on what’s working, what’s not, and where retailers see the biggest opportunity to shift spend from acquisition to retention.
Attendees will walk away with practical ideas, real-world examples, and fresh perspectives on how post-purchase can become a competitive advantage.
Event speakers
Julian is passionate about technology that is functional, seamless and solves real world problems reliably.…
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