6 ways to identify fake delivery notifications
6 ways to identify fake delivery notifications

Most of us don’t think twice when we receive communication from a carrier about an…

Other
parcelLab, the Operations Experience Management platform, secures $112M to help global brands deliver a seamless experience
parcelLab, the Operations Experience Management platform, secures $112M to help global brands deliver a seamless experience
parcelLab secures US$112M investment, to focus on further expansion and growth Now actively managing Operations Experience in 153 countries across the globe Sending over seven million proactive,……
Other
parcelLab secures $112 million to help brands deliver memorable post-purchase experiences
parcelLab secures $112 million to help brands deliver memorable post-purchase experiences

parcelLab, platform formanaging theOperation Experience*, secures an investment of US$112 million (€92.5 million) to focus

Other
How do you explain Operations Experience Management to a colleague
How do you explain Operations Experience Management to a colleague

Operations Experience Management might be a new term, but there’s nothing new about what it…

E-Commerce Shipping Study 2021: Learning from the Best
E-Commerce Shipping Study 2021: Learning from the Best

Our parcelLab E-Commerce Shipping Study 2021 analyzes the top 100 German online stores in the…

Research
What is WISMO, and why should you care about it?
What is WISMO, and why should you care about it?
What is WISMO?

If you work in e-commerce, you may’ve heard the term ‘WISMO’ thrown…

Research
How can retailers effectively manage split orders?
How can retailers effectively manage split orders?

A split order happens when an order containing multiple products is sent in separate shipments.…

Research
5 ways e-commerce brands can improve transactional emails in 2021
5 ways e-commerce brands can improve transactional emails in 2021

If there’s one thing marketers should know, it’s that transactional emails are incredibly valuable marketing…

Trends