Contact Us – parcelLab

Contact us

We’d love to hear from you

Got a question? Need support? Or just want to chat about post-purchase magic? We’re here for it. Whether you’re looking for a platform tour, sales support, or tech help, we’ve got you covered.

Looking for sales support?

Chat with our team to see how parcelLab can work for your business.

Press inquiries

Got a media request or speaking opportunity? Our PR team would love to hear from you!

Want a tour of the platform?

See our post-purchase platform in action and explore what’s possible.

Need technical help?

Find quick answers and helpful resources in our knowledge base

We’re a global business

While our main offices are in Boston, London, and Munich, our parcelCrew works from all over the world, bringing talent and innovation from anywhere and everywhere.

Map_Were a global business

London Registered_We're a global business

London

parcelLab Ltd. office

Moor Place, 1 Fore Street Avenue
London,
EC2Y 9DT

info@parcellab.com
+44 2045256763

Boston_We're a global business

Boston

parcelLab Inc. registered office

75 State Street
Boston, MA
02109
United States of America

info@parcellab.com
+1 9294506979

Munich_We're a global business

Munich

parcelLab GmbH office

Kapellenweg 6
81371
Munich
Germany

info@parcellab.com
+49 20657083068

Paris_We're a global business

Paris

parcelLab SAS registered office

24-26 Rue De la Pépinière
75008
Paris

info@parcellab.com
+33 366883695

London Registered_We're a global business

London

parcelLab Ltd. registered office

167 – 169 Great Portland Street

London
W1W 5PF

info@parcellab.com
+44 2045256763

Transform your post-purchase experience today

Post-purchase experience software dashboard showing delivery tracking, returns options, and performance benchmarking