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parcelLab named to CB Insights' Retail Tech 100


Published on: February 6, 2021

Updated: August 29, 2023


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We are thrilled to be included in the Retail Tech 100, which showcases the world’s most promising B2B eCommerce companies.

CB Insights namedcelLabto its inauguralRetailTech 100 ranking, which features the 100 most promising B2B eCommerce companies in the world.

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The list includes startups from 21 countries that are reinventing the customer experience from sales to delivery. We are one of two German companies to make the CB Insights Retail Tech 100 list and are thrilled to have been selected.

“The pace of change and evolution is accelerating, and the RetailTech 100 showcases companies that are making a real impact on all facets of e-commerce – from store automation to supply chain robotics. Covering 13 distinct markets, they address the key challenges facing e-tailers today while helping them adapt and be ready for changing consumer habits,” said Anand Sanwal, CEO of CB Insights. “The winners also highlight the fact that the best technologies driving e-commerce transformation can come from anywhere, as they are from 21 countries, from Canada to Singapore, Brazil to Sweden. As we approach 2021, we are excited to see the impact the Retail Tech 100 will have on customers, e-retailers and markets.”

The 100 companies:

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“We are thrilled to be included in CB Insights’ Retail Tech 100 2020 list. This year, e-commerce has changed dramatically. We’ve seen tremendous year-over-year growth and it’s clear that online retail is here to stay,” said Tobias Buxhoidt, CEO of parcelLab. The winning companies are helping retailers navigate this ‘new normal’. We enable e-retailers to communicate with customers when shipping and returning goods. Communication has never been more important to customers. That’s why our emails have seen a huge engagement rate this year. Customers are hungry for up-to-date information on when their order will be received, as confidence in delivery times remains low. We’re excited to be able to provide them with this information and help make online shopping a little easier for both e-tailers and customers.”

Some facts about the Retail Tech 100 2020:

  • Startups have raised more than $14 billion in equity funding across 400+ deals from 700+ unique investors. More than half of these companies have raised funds in 2020 (as of 11/20), totaling $4.7 billion.
  • The list includes 19 unicorns (companies that have achieved a valuation of more than $1 billion) that focus on a diverse range of e-commerce technology solutions.
  • This year’s group includes 21 young stratups (seed/angel and Series A).
  • The majority of these companies are based in North America (59%), followed by Asia (21%), Europe (16%) and Latin America (4%). Among countries, the United States leads with 55 companies.

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How can parcelLab help your business?

At parcelLab, we help brands take control of post-purchase communication with their customers. We don’t offer out-of-the-box solutions, but we empower brands to deliver real-time, end-to-end communication that embodies their identity and complements their business objectives.

We are unique – we transform complex operational data into a targeted customer experience. In other words, our data platform can be fully customized to meet your needs. We will work with you to create customer-centric experiences that build trust and extend engagement.

And over the years, we’ve partnered with more than 150 carriers around the world, giving us invaluable access to shipment data. It’s what sets us apart and allows us to deliver truly tailored experiences to our 500+ global partners.

If you would like more information on how parcelLab can help your teams, or if you would like to schedule a demo, please contact us!

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