Bring your own AI
Connect Claude, ChatGPT or any MCP client to your parcelLab account. Look up orders, check why a message went out and draft changes to your order tracking page or returns portal, with your own login and permissions.
Claude
ChatGPT
Any MCP client
parcelLab MCP server
Orders
Look up status and tracking
Messages
Trace why one went out
Order tracking page
Draft changes
Returns portal
Draft changes
We are listing parcelLab in every AI marketplace. Claude, ChatGPT and the official MCP registry are live; the next three are in review.
It works with the same configuration you see in the parcelLab app, through your own account.
Look up the status of an order or tracking number, and trace why a message was or was not sent.
Draft changes to journeys, messages, order tracking pages and returns portals. You see the difference against the live version before anything is published.
Search the parcelLab documentation from the chat, so the assistant can explain a setting before it changes it.
Try asking
Which parcelLab account am I connected to?
List my returns portals and tell me which ones are published.
Why did order 12345 not get a shipping confirmation email?
Show the delay messages we send, with their subject line per language.
1
An admin enables the OpenAI opt-in for your account under Admin > Accounts.
2
In Claude, open Settings > Connectors and connect parcelLab. In any other client, add the server URL.
3
Your assistant opens the parcelLab login. Sign in, approve the access and ask which account you are connected to.
Server URL
https://agents.parcellab.com/admin/mcp/Claude Code
claude mcp add --transport http parcellab \
https://agents.parcellab.com/admin/mcp/For developers
The parcelLab integration skill gives Codex and Claude Code a map of the v4 API: order feeds, delivery estimates, order status, returns and size guidance. It reads the live OpenAPI specification before it writes code, and suggests the embedded order tracking page and returns portal before a custom build.
Install the skill in your project
npx skills add https://product-api.parcellab.com \
--skill parcellab-v4-integration --agent codex claude-codeThen ask your agent
Use parcellab-v4-integration to add order and
shipment updates to this application.Keep API tokens in your application’s secret store.
We set it up with your team and your AI tools.
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Turn post-purchase into profit
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