Why parcelLab?
Discover why parcelLab is the go-to post-purchase partner for top retailers across the globe
US brands are missing opportunities to connect with their customers
US brands are missing opportunities to connect with their customers
Our latest research found that brands are missing out on key opportunities to connect with…
Research
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How US retailers can exceed expectations on sustainability
How US retailers can exceed expectations on sustainability
Are your products sustainable? What about your shipping carrier? And most importantly – do your…
Shipping
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3 unexpected trends in US e-commerce in 2022
3 unexpected trends in US e-commerce in 2022
It’s safe to say that the last two years have been full of surprises for…
Trends
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7 Tips to Level Up the E-Commerce Delivery Experience
7 Tips to Level Up the E-Commerce Delivery Experience
In recent years, e-commerce giants have dominated the industry and redefined customers’ standards around the…
Research
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What is inclusive e-commerce?
What is inclusive e-commerce?
Online retailers are missing out on billions each year by not being inclusive. But what…
Research
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Why are legacy brands turning to DTC sales?
Why are legacy brands turning to DTC sales?
In the past ten years, a new generation of start-up brands has conquered the market…
D2C
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What makes a good e-commerce returns experience in 2022?
What makes a good e-commerce returns experience in 2022?
E-commerce returns have had a bad reputation for years. For customers and brands alike, returns…
Returns
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parcelLab CTO Julian Krenge features on FUTR podcast
parcelLab CTO Julian Krenge features on FUTR podcast
parcelLab CTO and co-founder, Julian Krenge, recently featured on the FUTRtech Podcast in an…
Other
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What is Last Mile Carrier Tracking and How Does It Work?
What is Last Mile Carrier Tracking and How Does It Work?
For online shoppers, expectations have never been higher — especially when it comes to shipping…
Shipping
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Questions to consider when evaluating a returns platform
Questions to consider when evaluating a returns platform
There are many reasons why a brand could be interested in returns platforms. To provide…
Returns
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How will virtual reality change e-commerce?
How will virtual reality change e-commerce?
The metaverse is almost here: a digital world where we can communicate, explore, and even…
Research
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Understanding Final Mile Delivery: What Brands Need To Know
Understanding Final Mile Delivery: What Brands Need To Know
In an era where e-commerce brands like Amazon Prime and Walmart dominate the playing field,…
Research
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Watches of Switzerland and parcelLab provide luxury delivery and returns experience
Watches of Switzerland and parcelLab provide luxury delivery and returns experience
The Watches of Switzerland Group – consisting of Mappin and Webb, Watches of Switzerland…
Other
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6 Final Mile Delivery Tracking Tips and Examples to Try in Your Business
6 Final Mile Delivery Tracking Tips and Examples to Try in Your Business
We all know the drill. A customer browses a website, places an order, and then…
Research
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parcelLab features in CB Insights’ Retail Tech 100 2022
parcelLab features in CB Insights’ Retail Tech 100 2022
NEW YORK, March 15, 2022 — CB Insights today named parcelLab to…
Other
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