We’ve all been there: you’ve finally decided on the pair of shoes or…
But with so many post-purchase platforms on the market, it can be overwhelming to decide…
Post-purchase marketing refers to the strategies and tactics businesses employ to…
Returns processing is almost like cleaning up a mess in your home; it’s…
Post-purchase customer experience software solutions are designed…
Unfortunately, customer expectations for a hassle-free returns process have made it difficult for brands to…
Here’s a wild thought: “If the returns industry were a country,…
As a retailer, if you’re constantly dealing with and nightmarish logistical challenges, know that you’re…
In today’s ecommerce landscape, providing a seamless post-purchase experience is critical for building customer loyalty and…
To begin, let’s discuss both platforms at a high level.…
As two of the most popular solutions…
Narvar and parcelLab are two prominent players in this space, and if you’re shopping around…
A quarter of businesses see 10% of orders experience a first attempt failed…
The post-purchase experience is an often overlooked yet crucial aspect of the customer journey. Most…
In 2023, about half of retailers plan to spend more on…