Why parcelLab?
Discover why parcelLab is the go-to post-purchase partner for top retailers across the globe
How online shops can become more accessible
How online shops can become more accessible
More people are doing more of their shopping online than ever before. That means big…
D2C
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What different generations expect from e-commerce
What different generations expect from e-commerce
A few short years ago, e-commerce retailers were focused on younger consumers. Older generations were…
Connect customer service systems and speed up call resolution times with the new parcelLab Zendesk App
Connect customer service systems and speed up call resolution times with the new parcelLab Zendesk App
We’ve all been there – wondering where our parcel is or worrying about when we…
Other
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How can AI help e-commerce retailers thrive?
How can AI help e-commerce retailers thrive?
In a recent survey, 56% of companies said that they already use artificial intelligence.…
Trends
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Announcement: parcelLab acquires SOC 2 Type II Compliance Certification
Announcement: parcelLab acquires SOC 2 Type II Compliance Certification
We are extremely excited to share this announcement about achieving SOC 2 Type II certification.…
Other
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How to encourage your customers to be more sustainable
How to encourage your customers to be more sustainable
We review the importance of sustainability to consumers in 2022, offer some tips for promoting…
Other
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parcelLab Shortlisted for 2022 SaaS Awards
parcelLab Shortlisted for 2022 SaaS Awards
International Software Awards Program Announces
NEW YORK, USA – 18 July 2022 – parcelLab has…
Other
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OX Fest ‘22 is coming!
OX Fest ‘22 is coming!
Following the success of our flagship virtual event last year, we’re pleased to announce that…
Other
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How post-purchase-experience platform, parcellab champions data privacy and security
How post-purchase-experience platform, parcellab champions data privacy and security
To deliver personalized, engaging post-checkout experiences, there is one key requirement: data. Without it, it…
Lanzarote ’22: parcelLab Company Offsite
Lanzarote ’22: parcelLab Company Offsite
Here at parcelLab we are all about creating magical experiences for our customers, to help…
Other
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Why ‘Prime Day’ should be in every retailer’s e-commerce calendar
Why ‘Prime Day’ should be in every retailer’s e-commerce calendar
Amazon Prime Day (July 12-13) is approaching, and customers have already marked their calendars for…
Research
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What is Logistics Tracking and How Do You Implement It?
What is Logistics Tracking and How Do You Implement It?
We’ve all experienced the feeling of making a purchase online and then eagerly awaiting the…
Research
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Why you should enable customers to track packages in one place
Why you should enable customers to track packages in one place
It used to be that offering a great product at a reasonable price was all…
Research
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Sustainable e-commerce: greenwashing or real action?
Sustainable e-commerce: greenwashing or real action?
Sustainability has become a burning issue in e-commerce. Customers want it – and the whole…
Research
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How to Optimize the Post-Purchase Experience with All-in-One Package Tracking
How to Optimize the Post-Purchase Experience with All-in-One Package Tracking
In today’s e-commerce world, where people purchase hundreds of items from online stores and marketplaces…
Research
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How to make every customer touch point shoppable
How to make every customer touch point shoppable
Retailers have done a tremendous job optimizing their marketing channels to drive sales. From shoppable…
Research
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