Products
Integrations
Discover why leading brands like H&M, YETI, and BOSE choose parcelLab for a personalized, brand-centric post-purchase journey.
Customers experience frustration with Narvar due to integration challenges and a lack of understanding of Shopify. Promised solutions often go unfulfilled, impacting post-purchase tracking’s effectiveness.
Despite its potential, Narvar proves expensive and challenging to implement. Extended onboarding and ongoing difficulties deter users, leading to discontinued use without problem resolution.
Narvar’s solutions suffer from poor execution and inflexibility. Complex technical issues, especially in Returns Management, led to a year-long onboarding process and ongoing problems, affecting its effectiveness.
Year founded
Number of integrated carriers
Customer Service
Assistance and support for customers
Global Capabilities
Worldwide reach and operational flexibility
Customization
Tailoring services to individual needs
Implementation Support
Assistance with setup and deployment
Campaign Manager
Coordinates and oversees marketing campaigns
Open documentation
API access and comprehensive documentation
Choosing the right post-purchase solution is crucial for your brand’s success. When comparing Narvar and parcelLab, consider factors such as collaboration, quality, and the specific needs of your organization. parcelLab stands out for its:
The best post-purchase software meets your needs for an engaging customer experience post-purchase. parcelLab is a leading choice, with a G2 rating of 4.7/5, highlighting its effectiveness and customer satisfaction. Explore G2 Reviews for user insights on parcelLab.
Absolutely. parcelLab includes a comprehensive returns management solution within its “Retain” suite, offering a seamless returns process. Brands like H&M, Chico’s, True Classic, and many more benefit from our digital returns experience.
parcelLab’s global footprint includes offices in the US, UK, and Germany, ensuring:
parcelLab’s integration capabilities extend to nearly 100 systems, including Order Management, Marketing Automation, and Customer Feedback tools, ensuring:
parcelLab’s “Security” module within the Platform Suite emphasizes our commitment to data protection, featuring:
Brands often seek alternatives to Narvar due to flexibility issues, prolonged onboarding, or unmet system improvement promises. Unlike Narvar, parcelLab offers more adaptability and dedicated customer support, making the transition smooth and beneficial.
Narvar is an ecommerce shipping software providing services to enhance the post-purchase customer experience, including tracking solutions, notifications, and simplified returns or exchanges.