Press

parcelLab recognized as a leader in post-purchase with 27 badges in the G2 Summer reports  

Boston. June 24, 2025. parcelLab, the global provider of post-purchase experience software, has been awarded 27 badges from G2 in its Summer 2025 report, reinforcing the company as a top-tier post-purchase solution. These accolades recognize parcelLab’s ongoing commitment to providing best-in-class solutions that help retailers transform their post-purchase experience, build stronger connections with customers, and drive long-term loyalty. 

G2 badges are awarded based on genuine customer reviews and performance across a range of categories, making this recognition a testament to parcelLab’s ability to deliver measurable value. The 27 badges reflect parcelLab’s excellence in areas such as Returns, Package Tracking, and Shipping as well as parcelLab’s new position as a Leader in the Enterprise category for Package Tracking. 

“We’re incredibly proud to have earned 27 badges in G2’s Summer Reports, which is a testament to the hard work and commitment of our team, as well as the trust and partnership of our customers,” said Tobias Buxhoidt, Founder and CEO of parcelLab. “This recognition reflects how parcelLab is delivering value every day — helping brands transform their post-purchase experience, build deeper connections with customers, and drive long-term loyalty. We’re excited to build on this momentum as we continue to innovate and set new standards for the industry.” 

With its global platform, parcelLab empowers retailers and brands across industries to own their post-purchase experience. From order tracking and proactive customer communication to seamless returns and actionable analytics, parcelLab gives retailers the tools they need to create memorable moments long after checkout. 

About parcelLab 

parcelLab is the only truly global enterprise post-purchase software provider, enabling brands to increase top-line revenue, decrease operational costs, and optimize customer experience in an unprecedented way. Our award-winning post-purchase platform empowers brands to transform mundane operational touchpoints into the most differentiated and personalized experience, creating unique moments of pure joy for their customers. Trusted by over 800+ brands including IKEA, Chico’s, H&M, and Yeti, we actively manage the post-purchase experience across 175 countries and track shipping data from more than 350 carriers worldwide. Find out more at www.parcelLab.com.