State of operations experience management 2022: Learnings from leading brands worldwide

Webinar summary

As customer expectations evolve, retailers must refine their post-purchase strategies to stay competitive. This webinar presents insights from leading brands worldwide, offering a comprehensive analysis of operational experiences across multiple markets. From high-level market comparisons to in-depth regional deep dives, the session explores key findings that shape the future of post-purchase management, all delivered in local languages for greater relevance.

Industry experts will discuss how brands can tackle common operational challenges, implement solutions that enhance efficiency, and recover lost revenue. The webinar will also showcase how parcelLab’s Returns Portal helps retailers create a seamless and customer-friendly returns process while maintaining profitability.

Learn how to tackle common returns challenges, implement solutions that optimize operations, and recover lost revenue. The session will also showcase how parcelLab’s dedicated Returns Portal helps retailers create a smooth, customer-friendly returns experience while maintaining profitability. Retailers looking to refine their approach, improve logistics, and strengthen customer retention will find valuable takeaways in this webinar.