Why parcelLab?
Discover why parcelLab is the go-to post-purchase partner for top retailers across the globe
On-demand webinar
Secret life of an online shopper: Facts and stats about the US online shopping consumer behavior revealed
Gain a deeper understanding of consumer expectations, post-purchase trends, and industry benchmarks in a fast-paced, interactive session with exciting prizes and valuable takeaways.
Delivery
Insights
November 16, 2021
Contents
Share this story
Our post-purchase software can help increase your average order value.
Webinar summary
Understanding the habits and expectations of online shoppers is essential for brands looking to optimize the post-purchase experience. To provide exclusive insights into US consumer behavior, parcelLab has partnered with YouGov to analyze how customers react to delivery issues, what they expect during peak shopping seasons, and how retailers can improve their post-purchase strategies. This webinar presents valuable data points that help businesses benchmark their performance against industry standards and refine their approach to customer engagement.
This fast-paced, interactive session is designed to be both informative and entertaining. Delivered in the format of a live trivia game, it offers a unique way to learn about the latest trends while competing for exciting prizes. In just 25 minutes, attendees will gain actionable insights, a fresh perspective on consumer expectations, and a boost of energy to tackle the peak season with confidence.
