Secret life of an online shopper: Facts and stats about the US online shopping consumer behavior revealed

Webinar summary

Understanding the habits and expectations of online shoppers is essential for brands looking to optimize the post-purchase experience. To provide exclusive insights into US consumer behavior, parcelLab has partnered with YouGov to analyze how customers react to delivery issues, what they expect during peak shopping seasons, and how retailers can improve their post-purchase strategies. This webinar presents valuable data points that help businesses benchmark their performance against industry standards and refine their approach to customer engagement.

This fast-paced, interactive session is designed to be both informative and entertaining. Delivered in the format of a live trivia game, it offers a unique way to learn about the latest trends while competing for exciting prizes. In just 25 minutes, attendees will gain actionable insights, a fresh perspective on consumer expectations, and a boost of energy to tackle the peak season with confidence.