Consumer buying behavior: Exclusive data to help you unravel the mystery!

Webinar summary

Understanding how consumers behave after making a purchase is key to optimizing the customer experience and building brand loyalty. To provide valuable insights, parcelLab has partnered with YouGov to analyze the post-purchase behaviors of French consumers, revealing surprising statistics on how they react to delivery issues and their purchasing intentions leading up to the holiday season.

This exclusive data-driven session is designed to help retailers refine their strategies and better meet customer expectations during the busiest time of the year. Presented in an engaging and interactive format, this 25-minute webinar offers both valuable insights and a boost of energy to power through peak season.

Attendees will gain market-specific data on the French consumer experience, learn what drives purchasing decisions, and leave with actionable takeaways to improve post-purchase engagement. To add to the excitement, participants will have the chance to win parcelLab swag, and all attendees will be treated to a well-earned brunch, making this a must-attend event to close out the season.